Haleon - Manager - Expert Sales & Operations

Hello. Were Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, were improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum through a unique combination of deep human understanding and trusted science. Whats more, were achieving it in a company that were in control of. In an environment that were co-creating. And a culture thats uniquely ours. Care to join us. It isnt a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, were uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. Its an opportunity to be part of something special.

Job Title: Expert Sales Operations Manager

Job Summary:

We are seeking a dynamic and experienced Sales Operations Manager to support expert operations to deliver at pace and with excellence. This critical role involves working with business development, commercial excellence, sales force effectiveness, and customer marketing teams for the expert function. The ideal candidate will have a strong background in both the pharma and FMCG sectors, with a proven track record in stakeholder management and strategic planning.

Key Responsibilities:

Expert Sales Operations Management:

- Ensure coordination and implementation comprehensive expert sales strategies to enable company revenue and profitability goals.

- Work closely with the field and corporate expert teams to drive execution excellence and high-performance.

Business Development & Commercial Excellence:

- Work with the lead and cross functions to drive business through innovative business development strategies.

- Ensure effective implementation of operational excellence initiatives and sales force effectiveness programs.

Execution of Expert Marketing plans:

- Support in Development and execution HCP engagement campaigns/ programs in partnership with the Expert Marketing teams to enhance brand visibility and HCP engagement.

- Collaborate with multiple teams to draw market/ competition insights and drive effective HCP segmentation.

Stakeholder Management:

- Build and maintain strong relationships with key stakeholders, including Field Expert teams, SFE, Expert GTM, Expert Marketing, and other commercial teams.

- Drive collaboration between functions/ sub-functions. Ensure alignment of expert sales activities with overall business strategies and priorities.

Strategic Planning & Execution:

- Collaborate with cross-functional teams to develop and implement strategic plans.

- Monitor expert sales performance metrics and provide regular reports to senior management, offering insights and recommendations for improvement.

Qualifications:

- MBA / Post graduation in relevant field

- Proven experience in General trade/modern trade/ expert sales, commercial excellence, and sales force effectiveness.

- Strong leadership, communication, and interpersonal skills.

- Strategic thinking and problem-solving abilities.

- Ability to manage multiple stakeholders and work in a fast-paced environment.

- High accountability and purpose driven

Why Haleon?

Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As Haleon focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

- Operating at pace and agile decision-making using evidence and applying judgement to balance pace, rigour and risk.

- Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.

- Continuously looking for opportunities to learn, build skills and share learning.

- Sustaining energy and well-being

- Building strong relationships and collaboration, honest and open conversations.

- Budgeting and cost-consciousness

Diversity, Equity & Inclusion:

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

Were striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/