Gudgudee - Business & Operations Lead - Founder's Office

Description:

Key Responsibilities

Revenue & Sales (Primary Focus)

- Own the complete sales pipeline: lead tracking, proposal follow-ups, deal closures

- Drive revenue realization: ensure projects convert to cash (invoicing, collections, receivables)

- Manage client relationships and communication end-to-end

- Identify and pursue new business opportunities and categories

Operations & Process

- Design and implement operational processes across projects

- Improve net margins through cost optimization and efficiency

- Build vendor management systems and develop new vendor relationships

- Create SOPs for repeatable excellence

- Productization of Services to create scalable solutions

Team & Stakeholder Management

- Coordinate across design team, vendors, and clients

- Support hiring and team building as we scale

- Manage external stakeholders (contractors, suppliers, partners)

Brand & Growth

- Support social media presence and brand management initiatives

- Contribute to R&D efforts for new product/service categories

- Track metrics and report on business health

You'll Thrive Here If You:

- Love building things from scratch and hate bureaucracy

- Can switch between a vendor call and a client presentation in the same hour

- Get satisfaction from closing loops and seeing numbers move

- Are comfortable with ambiguity but create clarity for others

- Believe design businesses can be profitable AND scalable