
About The Role:
We are seeking an individual with a strong technical background in the IT services industry to help transform existing project case studies into well-defined, market-ready service offerings.
This role will focus on packaging delivery experience into compelling offerings that can be used to upsell existing customers and cross-sell to new prospects in the North America and European region.
Role and Responsibilities:
- Analyze existing project case studies, delivery artifacts, and technical solutions across IT services engagements
- Convert project experiences into structured, repeatable service offerings with clear value propositions
- Define offering scope, target customers, use cases, outcomes, and differentiators
- Collaborate with delivery teams to ensure technical accuracy and feasibility of offerings
- Work with sales and marketing teams to align offerings with go-to-market strategies
- Develop supporting materials such as solution overviews, pitch decks, capability statements, and case-based narratives
- Identify opportunities to standardize services for upsell and cross-sell scenarios
- Support sales teams with technical and solution positioning during customer discussions, as needed
Required Skills:
- Strong technical background within the IT services or consulting industry
- Experience in solution design, pre-sales, consulting, or service offering development
- Ability to understand complex technical projects and articulate them in business-friendly language
- Experience working with enterprise customers across one or more domains (e.g., cloud, data, application development, digital transformation, infrastructure, cybersecurity)
- Excellent written and verbal communication skills
- Ability to collaborate across technical, sales, and marketing stakeholders
Preferred Qualifications:
- Prior experience in productizing services or building solution catalogs
- Exposure to go-to-market, pre-sales, or solution consulting roles
- Experience creating sales enablement or marketing collateral
- Consulting or professional services background
Success Metrics:
- Number of project case studies successfully converted into market-ready offerings
- Adoption of offerings by sales teams for upsell and cross-sell
- Contribution to pipeline growth or deal wins using packaged offerings
- Stakeholder satisfaction across delivery and sales teams
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