Posted By
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558
558
Applications: 308
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Posted in
Sales & Marketing
Job Code
1587955
Growth School - Program Manager - Category Management
Posted 4 months ago
Posted 4 months ago
Category Manager
About the Role:
We are seeking a Program Manager who can take ownership of the end-to-end execution of our learning programs. This role demands a mix of operational excellence, stakeholder coordination, and learner-centric thinking. You will play a key role in ensuring exceptional learner experiences, driving outcomes, and enabling the scale of our flagship programs.
This is a strategic and execution-heavy role for someone who thrives in cross-functional environments and is excited about the intersection of education, growth, and technology.
Key Responsibilities:
- End-to-End Program Ownership: Manage the entire program lifecycle from learner onboarding to completion and outcomes (like placements).
- Stakeholder Collaboration: Work closely with mentors, instructors, content creators, operations, and support teams to ensure smooth delivery.
- Learner Success & Experience: Monitor key metrics such as engagement, NPS, and completion rates. Identify gaps and proactively drive interventions.
- Communication & Coordination: Build and maintain communication workflows, manage program calendars, and lead escalations as needed.
- Process Optimization: Improve operational workflows through better SOPs, automation, and scalable support systems.
- Cross-functional Alignment: Partner with marketing, tech, admissions, and placement teams to ensure seamless learner journeys and business outcomes.
- Data-Driven Iteration: Analyze learner feedback and program data to continuously improve and scale program delivery.
- Growth Enablement: Contribute to the planning and launch of new programs while scaling existing ones.
Why Join Us?
- Mission-Driven Impact: Shape careers and lives by delivering life-changing learning experiences.
- High Ownership: Lead critical, high-visibility programs with autonomy.
- Innovative Environment: Work at the cutting edge of tech-enabled education.
- Growth Opportunities: Build, learn, and grow alongside a passionate team.
- Culture That Cares: We put our learners and our team first.
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Posted By
Job Views:
558
558
Applications: 308
Recruiter Actions: 1
Posted in
Sales & Marketing
Job Code
1587955
