Growth Enablement Lead

Overview

We are looking for a Growth Enablement Lead who will play a pivotal role in driving workforce growth, ensuring smooth hiring operations, and serving as a trusted bridge between our delivery teams, the CWP (Contingent Workforce Program) team, and the customer. This role requires someone with strong organizational skills, excellent communication, and a solid understanding of technology to function as a pseudo account manager.

Key Responsibilities

- Maintain a comprehensive tracker of all open roles, including ageing, rate cards, hiring status, and onboarding documentation.

- Coordinate closely with the CWP (Contingent Workforce Program) team to ensure seamless hiring and onboarding.

- Partner with internal hiring teams to expedite recruitment, selection, and feedback cycles.

- Act as a pseudo Account Manager, understanding the customers technology landscape and aligning talent needs accordingly.

- Collaborate under the guidance of the regional Account Manager to effectively navigate and fulfill critical business requirements.

- Ensure timely and professional communication with all stakeholders, driving transparency and accountability in the hiring lifecycle.

- Prepare and maintain all necessary documentation related to onboarding and workforce management.

- Build strong relationships with customer stakeholders, reflecting professionalism, confidence, and a customer-first orientation.

Qualifications & Skills

- 5- 8 years of experience in talent operations, workforce management, or customer engagement roles.

- Strong understanding of technology hiring and workforce dynamics.

- Excellent written and verbal communication skills with the ability to influence and manage stakeholders at multiple levels.

- Proven ability to manage multiple priorities under tight timelines.

- Strong organizational skills and attention to detail.

- Ability to collaborate effectively with cross-functional teams while maintaining a customer-first approach.

- Professional demeanor with excellent interpersonal skills.

Why This Role?

As a Growth Enablement Lead, you will be at the center of scaling operations, ensuring talent alignment, and enabling customer success. Youll not only manage critical workforce processes but also act as a strategic enabler for growth by ensuring the right talent, at the right time, in the right place.