Location: Angola

Industry: Retail / FMCG / Wholesale & Distribution

Reports To: Board of Directors / Group CEO / Stakeholders

Strategic Leadership:

- Develop and execute the business strategy aligned with the Group's vision and long-term objectives.

- Drive sustainable revenue growth, profitability, and market expansion.

- Identify new business opportunities, partnerships, and investment initiatives.

Business Operations:

- Lead end-to-end retail operations, including stores, supply chain, merchandising, procurement, and customer experience.

- Ensure operational efficiency, productivity, and service excellence across all business functions.

- Monitor key business metrics and implement corrective actions where required.

Financial Management:

- Deliver annual revenue, profitability, and EBITDA targets.

- Oversee budgeting, forecasting, cost optimization, and financial controls.

- Drive working capital improvements and inventory optimization.

Commercial Excellence:

- Develop pricing, merchandising, promotional, and category strategies.

- Enhance customer acquisition, retention, and loyalty initiatives.

- Strengthen vendor and supplier partnerships.

Leadership & People:

- Build and lead a high-performing leadership team.

- Foster a culture of accountability, collaboration, and continuous improvement.

- Develop succession plans and leadership capability across the organization.

Governance & Compliance:

- Ensure compliance with local regulations, statutory requirements, and corporate governance standards.

- Manage business risks and implement robust internal controls.

Stakeholder Management:

- Build strong relationships with the Board, investors, government authorities, suppliers, banking partners, and key customers.

- Represent the organization with external stakeholders and industry forums.

Key Performance Indicators (KPIs):

- Revenue Growth

- EBITDA & Net Profit

- Same-Store Sales Growth

- Gross Margin

- Inventory Turnover

- Working Capital Management

- Customer Satisfaction (NPS)

- Store Productivity

- Employee Engagement & Retention

- Compliance & Governance

Qualifications:

- MBA or Master's degree in Business Administration, Finance, or a related discipline.

- Bachelor's degree in Business, Commerce, Supply Chain, or a relevant field.

Experience:

- 18- 25 years of progressive leadership experience in the retail, FMCG, or consumer goods industry.

- At least 8- 10 years in a senior leadership role (CEO, COO, Business Head, Country Head, or Managing Director).

- Proven experience managing large, multi-site retail operations.

- Experience in Africa or emerging markets is highly preferred.

- Strong commercial, financial, and operational leadership experience.