Group Director - Learning & Development - Hotel

This strategic role will lead the Learning & Development function across all existing properties as well as upcoming projects within the group. The position is responsible for shaping organizational capability, driving talent development strategies, and building a culture of excellence aligned with the brand's luxury positioning and service philosophy.

Strategic Learning & Development Leadership

- Develop and implement the Group Learning & Development strategy aligned with business objectives and brand standards.

- Establish a unified learning culture across all properties.

- Drive organizational capability building, leadership readiness, and succession planning.

- Partner with senior leadership to identify competency gaps and future talent needs.

- Position L&D as a strategic business enabler supporting growth and expansion.

Talent Development & Leadership Excellence

- Design leadership development frameworks for senior, middle, and emerging leaders.

- Implement structured learning journeys supporting operational excellence and luxury service delivery.

- Create succession planning and high-potential talent development programs.

- Mentor property HR and training leaders to strengthen L&D capabilities across the group.

- Foster a culture of continuous learning, innovation, and employee engagement.

Pre-Opening & Expansion Support

- Lead L&D strategy for all and new projects.

- Develop onboarding frameworks ensuring brand consistency.

- Support recruitment readiness through competency-based training initiatives.

- Oversee pre-opening training calendars, brand immersion programs, and service culture integration.

Qualifications:

- Bachelor's Degree in Hotel Management, Hospitality Management, Human Resources, Organizational Development, or related field.

- Postgraduate qualification or international certification in Learning & Development / Leadership Coaching preferred.

- Minimum 20+ years of progressive experience in five-star or luxury hospitality.

- Proven experience leading Learning & Development at Corporate or Regional level.

- Strong track record in leadership development, organizational growth, and culture transformation.

- Experience managing multi-property or group-level L&D functions.