Role Summary:

The Capacity and Resource Management (C&RM) Team Manager will be an integral member of the C&RM Team supporting such functions as updating and tracking resource and engagement forecasts, analyzing forecasting and utilization trends, as well as other data management responsibilities. They continuously engage in conversations with their stakeholders to understand the project pipeline, skills requirements, and open needs to provide insights into issues concerning capacity and deployment, thus enabling effective management of resources INDUS (GT). They connect with the professionals to determine their competencies, goals, and interests. RMs offer critical advice to the business leadership around demand and supply management, industry and market trends, and application to the current functional processes.

The Manager will report directly to the INDUS Capacity Lead and meet regularly to set expectations, prioritize tasks, review data, and address outstanding issues.

Attention to detail is critical in this role.

This position offers an exciting opportunity to join a collaborative and high energy team which is directly impacting the performance and efficiency of the business.

Location: Bangalore, Kolkata India.

Responsibilities:

As an M-RM, you will work directly with the business and own responsibility for a particular unit within a service line or location or as defined by the function-specific service line. You will own the business metrics for this group operationalize RM strategy for them. Some of the key deliverables will be:

- Plan and execute processes around demand forecasting, campus deployments, bench management, demand-supply gap management.

- Own governance and review of all RM parameters and collaborate with business to drive the metrics data research, analysis, and reconciliation.

- Build a network of leaders, managers. Conduct regular practitioner connects to have deep understanding of ground dynamics.

- Conflict management of schedules, smooth rollover planning.

- Understanding key skills and processes used in the business and market trends. Assess and judge competence level of practitioner of the business.

- Partner and build relationships with business leadership and practitioners, as well as talent business leaders.

- Help build a learning focused, passionate, and solution-oriented team.

- Provide meaning full reporting data on a regular basis to the business to track trends in forecasting, utilization and data management.

- Manage Onshore/Off-Shore Transformation RM projects, track status and adjustments, and ensure all milestones, actions and deadlines are met on-schedule.

- Ensure all the RM tasks are delivered as per committed deadlines.

- Follow up on action items with key stakeholders and task owners to ensure on-time tasks.

- Performs rapid assessment of current landscape for clients and can provide insights around hypotheses and solutions.

- Timely interaction with the counselees to discuss their performance.

Skills:

Excellent organizational skills, deadline-oriented and flexibility to meet the changing needs of the role:

Leadership skills

Conflict resolution and problem solving

Functional expertise

Business insights

Relationship building and collaboration

Effective communication and networking

Aptitude to learn and leverage new technology

Ability to contribute in a fast-paced environment consistently and positively

Proven ability to maintain confidentiality while balancing business needs

Required:

- Master's in Business, Management, Finance, HR

- Total experience of 8 to 10 years and minimum relevant experience of four years in RM capacity

- Big 4 experience a plus

- MBA in HR

- MS Excel and MS office/tools experience

Preferred:

MBA in HR

MS Excel and MS office/tools experience