GOC Services - Senior Associate - Business Continuity

Business Title: Business Continuity Senior Associate, GOC

Location: HYDERABAD

Eligibility Criteria:

- Must be a regular employee

- Lateral Movement: At least 12 months of tenure in the current role.

- Vertical Movement: At least 18 months of tenure in the current role from the last progression/promotion.

- No HR warnings, disciplinary and/or documented (coaching logs) performance issues in the last 12 months

- Your current job level should fit the role you are applying for

Role Overview:

As a Business Continuity Senior Associate, you will work across the organization with leaders in business operations, risk management, and security to ensure that gTech is prepared & efficiently responds to any form of business interruption. This opportunity will allow you to grow your leadership, communication, and operational skill sets in a demanding and fast paced environment. Through diligent execution you will help ensure gTech can achieve its mission even during the most difficult of times while keeping the organization safe, secure and compliant.

Position Responsibilities:

- Assist in the performance of resiliency planning processes including completing business impact analysis and drafting continuity and incident management plans. Ability to identify risks associated with the business process and recommend mitigation strategies

- Facilitate Business Resilience Plan testing with business owners and key stakeholders. Conduct table-top drills as a facilitator or act as observer to assist in preparing reports

- Collaborate with key business stakeholders for information gathering and maintaining their Business Resilience Plans. Identify and evaluate mitigation and recovery strategies for critical processes

- Monitor risk systems for notifications or alerts, triage possible business interruptions, and coordinate effective response procedures. Act as a communication lead by fielding information requests using strong customer service skills, quickly consolidating data, and drafting clear reports for leadership

- Lead and assist others during incident response with setting priorities, coordinating key personnel, and keeping stakeholders informed of progress

- Build relationships and partner with cross-functional stakeholders across product areas. and Security, Privacy, Legal, and Engineering.

Required Skills:

- Degree or equivalent practical experience.

- 2+ years of experience within the Business Continuity, Business Operations, Enterprise Risk Management, Workforce Management Security Operations, Disaster Recovery, or Incident Management spaces.

- Strong communication skills demonstrated with experience on projects with groups of stakeholders to drive project outcomes by identified timelines

Required Certification(s):

- ISO 22301 Business Continuity certification is a plus to have for this role

Workflows with Related Skills

If you're part of these related workflows, your skill sets might be relevant for this role

- Content Operations/gKIT Service Desk

- Hive Incident Management