GoComet - Enterprise Product Solutions Consultant

As a Senior Product Solutions Consultant, you will serve as the primary technical bridge between our Sales, Product, and Engineering teams. You will be responsible for translating complex global logistics challenges-such as customs compliance, multi-modal routing, and international tax regulations-into scalable software solutions. You will lead high-stakes discovery sessions and deliver compelling, value-driven demonstrations to C-suite stakeholders at global enterprises.

Key Responsibilities:

- Solution Architecture: Design end-to-end global logistics workflows that leverage our SaaS platform to solve complex cross-border pain points (e.g., automated duties/taxes, landed cost calculations, and carrier integrations).

- Product Evangelism: Lead technical product demonstrations that move beyond features to focus on business outcomes, ROI, and operational efficiency.

- Discovery & Scoping: Conduct deep-dive discovery sessions to understand prospective clients' current "as-is" shipping processes and define the "to-be" state using our TMS.

- Cross-Functional Collaboration: Act as the "voice of the customer" for the Product team, providing feedback on market trends and specific localized requirements (e.g., Brexit-related compliance or IOSS/OSS changes).

- RFP/RFI Ownership: Lead the technical response for Requests for Proposals, ensuring all security, integration (API/EDI), and functional requirements are met.

- Implementation Hand-off: Ensure a seamless transition from the pre-sales phase to the Professional Services/Implementation teams by providing detailed solution blueprints.

Required Qualifications

- Experience: 4+ years in Pre-Sales, Solutions Consulting, or Sales Engineering within the SaaS Supply Chain or Logistics sector.

- Domain Expertise: Deep understanding of Cross-Border logistics, including Incoterms, HS Codes, Customs Brokerage, and Freight Forwarding.

- Technical Proficiency: Strong grasp of API integrations, EDI standards, and how TMS platforms interact with ERPs (like SAP, Oracle, or NetSuite).

- Communication: Proven ability to explain complex technical or regulatory concepts to non-technical audiences.

- Education: Bachelor's degree or Masters Degree in relevant field.