Job Purpose:

- Support Lead - SPG in development of AOP/ strategic plans based on data analysis and management inputs and ensure its alignment with long-term business goals.

- Anchor / participate in corporate meetings and follow up for the ATRs closure.

- Support in preparation of corporate reviews / Management reports to give timely information about the business to management.

- Anchor and drive the BE initiatives and Special Improvement Projects across the organization.

Key Accountabilities:

AOP / Strategic Plans:

- Support Lead - SPG in preparing/monitoring Regional Duty Free (RDF) AOP by collaborating with all the stakeholders and ensure its alignment with long-term business goals.

- Work with all the stakeholders to define budget rationale based on historical trend and management inputs.

- Evaluate recommendations by various stakeholders and assist management conclude the AOP.

Strategize and Monitor implementation of Strategic objectives / initiatives:

- Work on key strategic initiatives to achieve the short-term / long-term business objectives define / assist in planning, specify review mechanism, follow-up with all the stakeholders, monitor and ensure timely closure.

- Identify the gaps in implementation of Strategic objectives / initiatives, highlight the issue and define the corrective actions.

Create SOPs / Process documents & BE initiatives:

- Define new SOPs and process improvement initiatives.

- Periodically review SOPs / Process documents, discuss with all stakeholders and define corrections in the same wherever required.

- Anchor and drive the BE initiatives across the organization.

- Support roll-out, implementation for Business Excellence/5S, Sustainability reporting, Benchmarking, Business Continuity Plan etc.

- Anchor Special Improvement Projects and innovation across duty free business.

Anchor Management Meetings and ensure ATRs closure:

- Anchor Steering Committee Meetings within the business, track & closure of ATRs pertaining to Senior Management and ensure business objectives are met in a time bound manner.

Prepare corporate reviews:

- Support in preparation of BRC/Board/BCM/GCM /AOP/Mid-Year reviews.

- Participate in all corporate reviews / meetings and circulate minutes of the meeting, follow-up for ATRs closure defined by Senior Management.

Timely MIS reports:

- Prepare and publish daily/weekly/monthly business reports and publish with relevant stake holders.

- Bring in new technologies (Like Power BI/Tableau) to automate the above reports.

RDF Business Requirements:

- Monitor, analyse & report business of RDF, on daily and weekly basis, with reports on inventory of key SKUs, expiry of products.

- Monitor promotional activities & its effectiveness on RDF business.

- Regular interaction with Head of Operations of RDF business units and monitor & finalise monthly incentive schemes.