PURPOSE OF JOB  The Incentive Compensation operational management role has overall accountability for all day-to-day activities and services delivered by the Company Global Field Operations team in Chennai.  Key responsibilities include:  - To Lead and Manage Delivery Operations which includes following operations:  - Leading Service delivery teams  - Interfacing and coordinating with US, UK, and Asia Operations and Transition teams  - Delivery management  - Improving operating efficiency  - Developing people  - Developing relationship with client counterparts  - Managing contract SLAs, terms and conditions  - Coordinating and managing assigned capability roles   RESPONSIBILITIES  The individual will:  - Makes independent decisions, which have major day-to-day impact in area of responsibility, and may influence direction of other areas.   - Accountable for results of work to both Company and clients.  - Responsible for medium-term planning, objective setting, and development of new procedures within area of responsibility, through interpretative judgment of overall policies and goals.  - Contributes to policy setting at a senior level.  - Identifies, assesses and resolves complex business problems/issues and provides alternative scenarios.  - Provides and implements business-focused solutions within time/cost constraints.  - Self-directed within broad goals and strategic direction in satisfying organization or client objectives.  - Accountable for developing and managing key internal/external client relationships across sphere of influence, including situations in which no relationship previously existed.  - May identify business development opportunities and communicate them to senior management  - Accountable for operational direction of complex or large function or project, or medium size unit within stable mature operation, or key element of volatile environment.  - Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators/project milestones.  - Responsible for fulfillment of contractual obligations/completion of deliverables within own area of responsibility.   - Responsible for communication of strategy, initiatives, local plans and performance metrics across own area of responsibility.  - Accountable for performance against financial parameters, and monitors and reports on budgetary aspects within own area.   - May have significant input to budget setting/financial proposals and reviews.  - Initiates and promotes continuous improvement programs across sphere of influence.  - Leads and manages a team, typically delivering results through others.  - Allocates resources and responsibilities across team to deliver business results and develop team members.  - Manages and ensures consistent application of human resource processes including career development, salary review, resources and performance management within area of responsibility.  - Evaluates direct reports, and provides formal counselling and mentoring to staff.  - Defines and manages group/team structures and resource levels to support business needs.   - Demonstrates thorough understanding of client relationships/business practice.  - Contributes broad and deep knowledge in areas of functional or business specialization across a broad operational framework/range of projects.  - Required to develop broad business and industry acumen, and to use this knowledge to initiate and/or develop client relationships.  - Understands the relevant aspects of the client products/services supported  - Concentrates on fostering processing efficiencies while meeting quality standards  - Displays exemplary analysis and problem solving capabilities  Applications are invited across naresh@neferhr.com / directly speak on 0888581121  Regards Naresh Kumar Lead Consultant, Hyderabad.

Chennai

GM/Lead - Incentive Compensation Ops 

Job Description for GM/Lead - Incentive Compensation Ops  in Nefer HR Consulting Pvt Ltd. in  Chennai for (8-17) years of experience. Apply Now!