Global Collaboration & AI Architect

Mission

We are looking for a Global Collaboration& AI Architect, reporting to the Head of Global Collaboration Services.

This individual is responsible for executing strategies related to Microsoft 365 collaboration tools, including SharePoint Online, MS Teams, and OneDrive; as well as Copilot across all Group entities. The role plays a key part in integrating, governing, and optimizing the use of both M365 collaboration tools and Copilot to enhance productivity and foster innovation on a global scale.

The Global Collaboration & AI Architect will work with various audiences ranging from technical teams to executives. We are looking for individuals that are customer-oriented and who have a passion for making a difference in the lives of people around the world.

Key Responsabilits

- Provide technical and functional expertise on SharePoint Online, OneDrive, MS Teams, Copilot, and Copilot Studio.

- Support local IT teams (across 46 countries) and offshore support teams in deploying, managing, and optimizing collaborative and AI services.

- Implement data lifecycle management, archiving/backup solutions (SAM, M365 Backup, M365 Archive).

- Oversee implementation of projects to ensure compliance with architecture, security, and data governance standards.

- Provide security overview and technical references to implement or reinforce directives provided accordingly with Group Security Team.

- Ensure technical architecture documents (TAD) and technical operational guides are up to date.

- Propose continuous improvements to maintain high service quality.

- Conduct technology watch on Copilot, Copilot agents, and AI use cases, proposing innovative business applications.

Profile

- 10-12 total years of experience.

- Comprehensive expertise in global administration of Microsoft 365 tenants, including architecture and engineering, as well as proficiency with SharePoint Online, MS Teams, and OneDrive.

- Good knowledge of identity, security, compliance, and data governance (EntraID, DLP, AIP, sensitivity labelling, etc.).

- Advanced scripting skills (PowerShell, Python).

- Knowledge of different cloud storage solutions (Azure File Share, Azure Blob storage).

- Passion for new products/services (Microsoft Syntex, Copilot, etc.) to perform assessment / business case for potential enterprise-wide deployment.

- Extensive experience in delivering solutions that meet customer business, functional, and technical requirements.

- Ability to work with multidisciplinary teams and communicate effectively with all levels (C-level, IT, business).

- Strong communication skills are needed to interact patiently and tactfully with non-technical people. The ability to perform training duties is required.

Language

- Fluent in English (oral and written); French and Spanish are a plus.