Gigmo Solutions - Operation Manager

- You demonstrate solid leadership and analytical skills, exhibit strong business acumen, as well as commitment to productivity.

- You are a self-starter, go-getter, proactive and could learn and perform in a fast-paced environment.

- You are dynamic, result oriented and could drive results through others, possess strong analytical and - negotiation skills and excellent process orientation.

- Creating strategies with senior management and develop policies that will correlate with the organization goal. implementing effective processes and standards.

- Work in collaboration with subordinate and senior management levels involving negotiations and influencing on significant matters.

- Responsible for management of critical and complex changes wherever applicable.

- Initiate and drive continuous service improvement plans.

- Identification and communication of potential risks and dependencies in timely manner to stake holders.

- Responsible for Performance management, career development and retention of the team members.

- Should have an innovative and transformational mindset to identify opportunities to optimize processes.

Qualifications And Experience:

- Minimum 8 years of Experience as operation head in Technical Support process.

- Should have good knowledge in MS office.

- Work LocationWork from Home.

- Shift Timings Rotational.