Description:

Designation: Business Development & Operations Manager

- Location: Ahmedabad, Gujarat

- Organization: GetOnCRM Solutions Pvt. Ltd.

- Experience: 3-6 Years

- Work Mode: Hybrid

About GetOnCRM Solutions:

GetOnCRM Solutions Pvt. Ltd. is a trusted Salesforce Ridge Consulting Partner, specializing in delivering end-to-end Salesforce solutions across industries.

We help global businesses drive digital transformation through innovative CRM implementations, scalable integrations, and data-driven strategies.

Role Overview:

- We are seeking a Business Development & Operations Manager to join our growing team.

- This role is a dynamic blend of business development, presales support, client engagement, vendor coordination, and operational management.

- You will play a pivotal role in driving growth, ensuring smooth presales execution, and maintaining operational efficiency across projects.

- The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment with cross-functional teams and clients.

Key Responsibilities:

Business Development & Client Engagement:

- Manage and respond to inbound client inquiries effectively.

- Build strong client relationships through proactive communication and trust-building.

- Support lead nurturing and identify new business opportunities across target markets.

Presales & Proposals:

- Collaborate with the technical team to develop client-focused proposals, RFP responses, and presentations.

- Ensure proposals highlight value propositions and align with client requirements.

- Assist sales leadership during presales discussions and client clarifications.

Vendor & Staffing Coordination:

- Develop and maintain relationships with vendors and partners to support project delivery.

- Coordinate internal staffing requirements in alignment with project and business needs.

- Maintain accurate records of vendor agreements, resources, and allocations.

Operations & Administration:

- Prepare and manage invoices, ensuring timely submission and payment follow-ups.

- Maintain and update CRM systems daily (leads, opportunities, proposals, interactions).

- Generate weekly/monthly reports on sales pipeline, proposals, revenue forecasts, and staffing status.

- Streamline internal processes to enhance collaboration between sales and delivery teams.

Desired Skills & Qualifications:

- 3-6 years of experience in business development, presales, or operations management, preferably in IT services, consulting, or the Salesforce ecosystem.

- Strong verbal and written communication skills with proven client-facing experience.

- Proficiency in CRM tools (Salesforce preferred), MS Office, or Google Workspace.

- Ability to multitask, prioritize, and manage multiple stakeholders simultaneously.

- Experience in invoicing, vendor management, and staffing coordination is a plus.

- Self-driven, proactive, and adaptable to a dynamic business environment