Key Responsibilities :

1. HR Operations & Employee Lifecycle Management

- Lead and streamline the end-to-end employee lifecycle-from onboarding to exit-with a focus on service excellence and operational efficiency.

- Oversee payroll, employee benefits, query resolution, and documentation accuracy across all touchpoints.

- Drive employee experience by ensuring timely execution of processes through SuccessFactors.

2. SuccessFactors Optimization & HR Digitization

- Leverage SAP SuccessFactors (EC, RCM, PMGM, etc.) to automate HR workflows, enable faster decision-making, and enhance system adoption.

- Lead HR tech transformation projects, identifying process gaps and implementing system-driven solutions for scale.

3. Policy & Process Transformation

- Design and update HR policies and SOPs to align with organizational needs and industry best practices.

- Ensure processes are standardized, scalable, and documented with clear ownership and accountability.

- Build frameworks that reinforce compliance, transparency, and employee trust.

4. Compliance & Statutory Governance

- Ensure end-to-end statutory compliance and labor law adherence across locations and entities.

- Create proactive Compliance governance mechanisms.

- Partner with Finance, Legal, Operations and other functions to maintain alignment on regulatory obligations

- Build and monitor compliance trackers and dashboards for continuous visibility.

5. Internal & External Audits

- Lead HR readiness for all internal and external audits (statutory, ISO, compliance audits, etc.).

- Coordinate across HR sub-functions to ensure timely response to audit queries and closure of non-conformities.

6. Talent Acquisition Management

- Oversee the Talent Acquisition function with a focus on speed, quality, and candidate experience.

- Implement fast-track hiring strategies to enable a proactive talent pipelines and support business workforce plans.

7. Administration Management

- Oversee the Administration function with a focus on creating the best office experience for employees.

- Managing overheads within budget and maintaining cordial vendor relationships for smooth functioning of the admin processes.

8. Budget & Cost Efficiency

- Responsible for preparing the operational budget, approve and monitor the budgets on a monthly basis.

- Partner with Finance for accurate manpower forecasting, budget utilization tracking, and reporting.

9. Culture Transformation Support

- Actively contribute to the organization's cultural transformation journey by aligning HR operations with desired values and behaviors.

- Reinforce accountability, fairness, and performance focus across operational HR touchpoints with employee experience at the core.

- Support initiatives that enhance engagement, inclusion, and organizational pride.

10. Strategic HR Partnership

- Act as a strategic advisor to the Head - HR in translating business goals into HR initiatives and delivery frameworks.

- Present actionable insights through HR dashboards, reports, and review mechanisms.

- Build capability and accountability within the HR team through coaching, reviews, and structured interventions.