
Responsibilities:
- Lead large teams, groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets.
- Handle the delivery of outsourced services F&A : R2R to ensure customer happiness and increased revenue through client up-sell
- Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings
- Sound knowledge in the R2R aspects like Inter-co accounting, Fixed Assets accounting, Bank and balance sheet recons, Month end close aspects, Accruals, amortizations, financials submission in Fin. Reporting systems etc.
- Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
- Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team etc.
- Pro-active, ability to trouble shoot, work through organizational change scenarios.
- Implement appropriate mechanisms to identify, understand and intensify performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
- Collaborate in the new deal process including solutioning, pricing, due diligence, transition and stabilization
Qualifications we seek in you:
- Prior experience in the services industry in leading large teams in R2R domains.
- Intellectual agility and analytical outlook
- Prior Record to Report Operations experience in the Industry with driving transformation / projects experience / Robotic implementation experience will be preferred
- Own end-to-end client service delivery and P&L
- Be a key driving force in leading new/existing relationships with a set of valuable clients leading to a balanced P&L
- Develop a strategy for winning and transitioning new deals while running and growing the existing relationships
- Lead the way in implementing new technologies in operations and display a strong executive presence
- Engage in building collaborative teams that align and work to achieve Genpact and Client goals.
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