
Roles & Expectations:
- Own the definition, design, and execution of key goals for Drivers and Delivery Experience.
- Identify and prioritize high-impact levers across the driver lifecycle, i.e. acquisition, activation, engagement, and retention, while designing for fleet stability and platform stickiness.
- Research, think and execute bold, scalable industry-first ideas with a strong focus on near-term (0 - 3 month) outcomes.
- Build and own dashboards to track key input and output metrics across initiatives to ensure faster iterations.
- Collaborate with Product, Operations, Supply, and Analytics to drive execution, define clear ownership and accountability, and ensure progress through weekly reviews and delivery against monthly targets.
Preferred Candidate:
- Experience in Consumer Strategy, Category Management, or Tier 1 consulting firms.
- Strong first-principles thinking, with the ability to form hypotheses, learn from past experiments, and design effective solutions.
- Data-driven approach, with the ability to interpret trends, remove biases, and derive actionable insights.
- Solid business acumen with a P&L mindset, including understanding trade-offs and the impact of decisions across key levers.
- Strong execution rigor with a bias for action, while being comfortable operating in ambiguous environments.
- Effective communicator, able to work seamlessly across stakeholders of varying functions and seniority.
- Proven experience working in cross-functional setups, managing dependencies across peers, seniors, and junior team members to deliver outcomes.
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