General Manager - Partner Acquisition

General Manager - Partner Acquisition

Description:

- 9 to 15 years of experience in a relevant or equivalent industry.

- Mandatory experience with a Loyalty Service Provider or Loyalty Agency.

- Proven track record of new logo acquisition and pure hunting roles (farming-heavy profiles not acceptable).

- Demonstrated success in building and scaling new business verticals from scratch.

- Strong expertise in sales strategy, business development, and net-new revenue growth.

- Hands-on experience in client acquisition, deal structuring, contracting, and onboarding.

- Deep understanding of the Indian loyalty ecosystem (Retail Loyalty / Employee Rewards / Trade Loyalty).

- End-to-end ownership of sales pipeline management and conversion metrics.

- Experience in market research, market analysis, and business planning to open new accounts.

- Strong CXO-level client engagement, negotiation, and closing skills, with a data-driven mindset.

Description:

In this role, you have the opportunity to:

- Develop sales strategies to increase business revenue.

- Identify potential customers to generate new business opportunities.

- Develop and implement marketing plans for business growth.

- Maintain broad knowledge of competitive markets and sales techniques.

- Coordinate with various groups within the company to meet sales target.

- Determine budget and timeframe for the business project.

- Develop and maintain excellent customer relationships.

- Understand customer needs and provide optimum business solutions. Understand Financial modelling & seamlessly execute projects.

Responsibilities will include:

Functional Expertise:

- Engage closely with all prospects.

- Grow the new business vertical for PAYBACK India.

- Maintain healthy conversion rates (pipeline management).

- Understand Loyalty landscape of India and address specific industry clients needs accordingly.

- Contracting and on-boarding new clients.

- Develop and deliver the business plans through carrying out research, formulate market analysis and deliver accurate business reports.

Interaction:

- Work with agencies and business teams to achieve their goal with marketing optimization.

- Working with delivery teams and cross functional stakeholders to ensure results.

Problem Solving:

- Proactively address any discrepancies or concerns and ensuring timely resolution.

- Monitor industry trends and changes in regulations that may impact the brand, adapting strategies accordingly.

To succeed in the role...

Impact:

- Expand Paybacks presence in the market.

- Drive revenue growth and brand recognition.

Challenges & Decisions:

- Managing multiple projects simultaneously.

- Development and execution of creative strategies to increase brand awareness.

Qualification & Experience (type & industry):

- Any graduate degree, Masters in sales and marketing preferred.

- 9 to 15 years experience in equivalent or relevant industry.

- Must have worked on Loyalty service provider / agency side

Skills & know-how:

- Good Understanding of Retail loyalty / Employee rewards / Trade loyalty or services business.

- Good understanding of different industries in India.

- Client engagement skills to enhance existing business,

- Sales acumen and Negotiation tactics.

- Project management & execution skills.

- Good understanding of MS office power point / excel

- Excellent Written and verbal communication

- Ability to understand complex business processes and analyze data.

Behaviors:

- Driven and results-orientated.

- Versatile and adaptable

- Highly numerate and passionate about numbers.

- Seamlessly donning the roles of Individual Contributor, Team Player / Maker.

- Ability to communicate well with internal stakeholders.