General Manager Human Resources (Manufacturing Operations)

Location : Bengaluru

Reporting To: CHRO

Role Purpose

The General Manager Human Resources will lead the HR function for manufacturing operations across multiple plant locations.

The role will act as the central HR leadership position between the CHRO and Plant HR teams, ensuring strong HR governance, workforce productivity, industrial relations stability, employee engagement, compliance, and capability building across manufacturing operations.

The incumbent will drive standardization and operational excellence across plant HR functions while

Key Responsibilities

Multi-Plant HR Leadership

- Lead HR operations across all manufacturing plants.

- Manage and guide Plant HR Heads to ensure effective execution of HR strategies and processes.

- Ensure standardization of HR policies, systems, governance, and employee practices across plant locations.

- Act as strategic HR partner to Plant Heads and Manufacturing Leadership teams.

- Support organization expansion and future plant setup initiatives.

Workforce Planning & Productivity

- Drive manpower planning and workforce optimization initiatives across manufacturing locations.

- Monitor workforce productivity, absenteeism, overtime, and manpower utilization.

- Partner with Operations teams to optimize workforce efficiency and human resource cost.

- Drive productivity improvement and workforce rationalization initiatives.

Industrial Relations & Compliance

- Lead industrial relations strategy across plants.

- Ensure smooth employee and worker relations through proactive engagement and issue resolution.

- Ensure adherence to labor laws, statutory compliance, and contractor compliance requirements.

- Handle disciplinary processes, grievance management, and employee escalations.

- Drive governance and compliance culture across manufacturing operations.

Blue Collar Hiring & Workforce Pipeline

- Drive hiring strategy and workforce planning for shopfloor and plant support manpower.

- Build sustainable blue-collar workforce pipelines through ITIs, diploma institutes, staffing partners, and local hiring ecosystems.

- Ensure timely workforce availability to support production ramp-up and business growth.

- Support contractor workforce governance and manpower deployment.

- White-collar talent acquisition will continue to be managed centrally by the Corporate Talent Acquisition team.

Talent Management & Capability Building

- Drive implementation of competency frameworks across manufacturing workforce.

- Partner with L&D teams to build technical and behavioral capability programs.

- Drive succession planning and frontline leadership development across plants.

- Build capability among supervisors, shift leaders, and plant functional managers.

Employee Engagement & Culture

- Drive employee engagement initiatives across plant locations.

- Ensure effective communication and grievance redressal mechanisms.

- Promote high-performance culture, accountability, discipline, and employee ownership.

- Drive retention initiatives for critical workforce segments.

HR Governance & Analytics

Drive HR dashboards and analytics for manufacturing operations including:

- Attrition

- Productivity

- Attendance

- Overtime

- Training effectiveness

- Engagement

- Workforce cost

- Ensure process discipline and implementation of HR systems across plants.

- Support HR digitization and continuous process improvement initiatives.

Preferred Candidate Profile

Education

- MBA in Human Resources / Personnel Management / Industrial Relations

- Additional qualification in Labor Laws or Industrial Relations preferred

Experience

- 15-20 years of HR experience with strong exposure to manufacturing organizations

- Proven experience managing HR across multiple manufacturing locations