Description:

Job Title: General Manager - HR Business Operations

Location: Hyderabad Corporate Office (PAN India Scope)

Experience: 18-25 Years

Education: MBA / PGDM in Human Resources (Top B-school preferred)

Reporting To: President

Position Overview:

The General Manager - HR Business Operations will lead the strategic and operational human resources function across multiple sites in India, managing a workforce strength of 50,000+ blue-collar employees and ensuring alignment between HR strategy and business goals.

This role requires a seasoned HR professional with proven expertise in manpower planning, employee engagement, industrial relations, compliance, and HR governance across large-scale, labour-intensive operations. The AVP will act as a strategic business partner to leadership, driving HR transformation, workforce productivity, and organizational capability enhancement across the enterprise.

Key Responsibilities:

1. HR Strategy & Leadership:

- Develop and implement corporate HR strategy, frameworks, and policies aligned with business objectives.

- Drive organization-wide HR transformation, including digitization, analytics, and automation.

- Partner with business leadership to align HR priorities with growth, cost, and people objectives.

2. Workforce Management (Blue Collar & Multi-Site Operations):

- Lead manpower planning, deployment, and retention across 50,000+ employees across India.

- Ensure workforce optimization through structured recruitment, rotation, and productivity programs.

- Monitor attendance, attrition, and performance metrics across all sites.

- Drive employee engagement, welfare, and communication initiatives across multi-locational operations.

3. Industrial Relations & Compliance:

- Oversee labour law compliance (PF, ESI, CLRA, Factories Act, Shops & Establishments, etc.) across all sites.

- Guide regional HR/IR teams in maintaining harmonious industrial relations and effective union management.

- Liaise with government bodies and ensure readiness for audits and inspections.

4. Talent Management & Capability Building:

- Develop leadership development and succession planning frameworks.

- Drive training and skilling programs for blue-collar and supervisory staff.

- Institutionalize performance management, rewards, and recognition systems across operations.

5. HR Governance, Analytics & Reporting:

- Standardize HR processes and systems across business units.

- Implement HR dashboards, analytics, and metrics for manpower cost, compliance, and productivity tracking.

- Present HR insights, manpower reports, and strategic updates to senior management and the board.

6. Business Partnership & Strategic Alignment:

- Act as a strategic advisor to business heads on people and organizational matters.

- Collaborate cross-functionally to support business expansion, mergers, and operational transitions.

- Champion culture building, diversity, inclusion, and sustainability initiatives.

Qualifications & Experience:

- MBA / PGDM in HR from top-tier B-school (XLRI, TISS, IIMs, Symbiosis, etc.).

- 15-20 years of HR leadership experience in large-scale, multi-site, labour-intensive industries (Manufacturing, Waste Management, Infrastructure, Logistics, etc.).

- Proven track record in managing 50,000+ workforce, including direct and contract labour.

- Strong knowledge of labour laws, HR operations, compliance, and HR technology systems.

- Excellent leadership, communication, and stakeholder management skills.

Role Impact:

- Ensure a stable, compliant, and motivated workforce across all sites.

- Strengthen the organizations people governance, compliance, and engagement frameworks.

- Enable sustainable business growth through effective workforce planning and leadership development.