Key Responsibilities: Operational Management: - Oversee the daily operations of the hotel, ensuring high standards of quality and service across all departments (front desk, housekeeping, F&B, maintenance, etc.). - Develop and enforce operational policies and procedures to streamline workflows and maintain consistency. - Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and proper maintenance. Guest Experience and Satisfaction: - Ensure an exceptional guest experience by implementing guest-centric policies and addressing guest feedback proactively. - Act as the primary point of contact for guest relations, managing escalated complaints and resolving issues promptly. - Regularly review and analyze guest satisfaction metrics, making adjustments as necessary to enhance the guest experience. - Prepare and manage the hotels budget, ensuring cost control and maximizing profitability without compromising quality. - Monitor financial performance, including revenue, expenses, and profit margins, to achieve financial targets. - Oversee revenue management strategies, including room pricing, occupancy levels, and seasonal adjustments to optimize revenue. - Lead, mentor, and motivate department heads and staff to foster a productive, positive work environment. - Conduct regular performance evaluations, set goals, and provide feedback to employees for continuous improvement. - Manage relationships with key clients, corporate accounts, and local businesses to boost revenue and attract new business. - Identify and pursue opportunities to expand the hotels market reach and increase revenue streams, such as event hosting and local partnerships. - Ensure compliance with health, safety, and regulatory standards, maintaining a safe environment for guests and staff. - Conduct regular audits and inspections to verify adherence to operational standards and address any deficiencies. - Stay up to date with hospitality industry trends, competitor activities, and regulatory changes to keep the hotel competitive. Ideal Candidate Profile: - 7-10+ Years experience in managing 150+ keys and a revenue portfolio of 60 Cr+. - Preference will be given to candidates with a Food & Beverage background. - Strong preference for stable profiles from reputed brands (5-star luxury properties).

Bangalore

General Manager - Hospitality 

Job Description for General Manager - Hospitality  in Corporate Stalwarts in  Bangalore for (10-25) years of experience. Apply Now!