Key Responsibilities: Commercial Management (50%): - Set and manage budgetary and cost control strategies. - Monitor and analyse financial performance, enhance revenue streams, and control costs. - Improve overall P&L of the park. - Develop and implement sales and marketing strategies to attract and retain customers. - Identify and pursue new business opportunities aligned with strategic goals. - Implement continuous improvement strategies in guest satisfaction and employee engagement. Talent and Team Development (25%): - Lead and develop staff teams through performance management, training, and professional development. - Foster a culture of safety, fun, and growth. - Manage HR activities including recruitment, training, and employee relations. - Ensure people process compliance by establishing team norms, clarifying roles, aligning with branch heads' goals, implementing performance management systems, setting timely goals, and creating a culture of appreciation and recognition. - Inspire and motivate teams with a forward-thinking and ambitious outlook. Guest Experience and Strategic Vision (25%): - Develop strategies to improve customer satisfaction (NP)S and enhance park experience. - Introduce new events and experiences for park visitors. - Monitor key performance indicators. - Monitor competition and industry trends. - Ensure efficient park operations, maintaining high standards for staff performance and equipment functionality. - Oversee health and safety regulations. Ideal Candidate: - Strong commercial acumen, leadership skills, and a customer-centric approach. - Has managed a large P&L of 150Cr+ in the past. - Proficiency in Malayalam, Telugu, knowledge of local authorities, and experience in sales and marketing with a track record of improving guest experience metrics. - Ability to build and maintain relationships with local government authorities and external partners, liaise with contractors and vendors to ensure high-quality service delivery, and ensure adherence to safety, IMS, statutory, and legal norms. - Experience in planning and monitoring CSR activities.

Cochin/Kochi

Kerala

General Manager/Head - Operations - Hotel & Resorts 

Job Description for General Manager/Head - Operations - Hotel & Resorts  in ladder of changes in  Cochin/Kochi Kerala for (10-16) years of experience. Apply Now!