General Manager - Freight Forwarding Firm

Mandatory Criteria :

- He/she should handle the complete Kolkata region and should have overall experience of all departments.

- Need Candidates from Freight forwarding industry.

- Should have minimum 10 years' experience in Freight Forwarding services.

- Must have existing shipper base which can be diverted once onboard.

- Should be Good in preparing market reports.

- Should be Good in Client Acquisition & Retention.

NOTE :

Working Days - Mon to Fri (full day) & Sat (half day), [ 1&3 Sat - WFO, 2&4 Sat - WFH ]

Work Timings - 9:30 am - 6 pm

Job Responsibilities :

- Sharing of client leads with sales team to focus on bringing new customers on board.

- Proper checking and Approval of all quotation and Jobs for all verticals i.e. Ocean, Air, Project.

- To accompany with sales team when necessary to bring new customer on board and recovery of payment, if it is delayed beyond a certain limit or to solve any problem arise with customer.

- Conducting weekly sales meeting to discuss the outstanding with current customers and the targeted customers with their feedback and enquiries generation.

- All types of credit, commission approvals from management.

- Bringing new customers on board, sending them quotation, building relations with customers.

- Guiding operation team wherever required expertise in handling and custom clearance activities of any typical commodity.

- Team building activities within the team members to co-operate with each other where ever necessary.

- Achieve monthly / annual revenue budge

- Filling of any fresh sales staff wherever necessary.

KRA's :

- Manage the Freight Forwarding business.

- Source new business as well as expand scope of work from existing clients

- Achieve monthly / annual revenue budget

- Ensure timely collections from clients within credit period

- Innovative in providing solution as well as collaborate with different verticals for business integration which can be beneficial to the organization

- Monitoring sales team to Achieve their budget

- People Management

- Quality and System compliance.

Desired Attributes :

- Should have minimum 10 years' experience in Freight Forwarding services.

- Must have existing shipper base which can be diverted once onboard.

- Should be self-motivated & a go getter.

- Knowledge & client base for will be added advantage.

- Competency in offering total logistics solution to customers.

- Prepare market reports & appraise management with market intelligence / reports as & when required.