General Manager - Commerce

About the Role:

We are looking for a General Manager - Commerce to lead a portfolio of brands and categories and drive profitable growth across global marketplaces.

This role is responsible for business performance, P&L ownership, leadership development, operational excellence, and execution rigor across multiple categories.

The successful candidate will function as a business leader with end-to-end accountability for revenue growth, profitability, inventory efficiency, marketplace expansion, and organizational capability building.

Key Responsibilities:

P&L Ownership:

- Own the complete P&L for assigned business units.

- Deliver revenue, profitability, and cash flow targets.

- Build and execute annual and quarterly business plans.

Growth Strategy & Execution:

- Drive profitable growth across Amazon, Walmart, D2C, TikTok Shop, and emerging marketplaces.

- Identify new growth opportunities across products, channels, and geographies.

- Ensure execution of strategic initiatives.

Inventory & Working Capital:

- Improve inventory turns and working capital efficiency.

- Reduce aged inventory exposure.

- Drive demand planning and forecasting discipline.

Leadership & Team Development:

- Lead and develop Category Business Managers and cross-functional teams.

- Build a culture of accountability, ownership, and execution.

- Coach future business leaders.

Operational Excellence:

- Drive business reviews, KPI management, and execution tracking.

- Remove organizational bottlenecks.

- Improve business processes through technology and automation.

AI & Technology Adoption:

- Champion AI-driven decision-making and automation initiatives.

- Drive adoption of internal tools and technology platforms.

- Improve team productivity through AI-enabled workflows.

Success Metrics:

- Revenue Growth

- EBITDA / Contribution Margin

- Inventory Health

- Marketplace Expansion

- Cash Flow Improvement

- Team Productivity

- Action Item Closure Rate

- AI Adoption & Automation Impact

Preferred Background:

- 10 - 15+ years of experience in e-commerce, retail, category management, marketplace businesses, or consumer products.

- Proven P&L ownership experience.

- Experience leading multi-functional teams.

- Strong commercial, operational, and analytical capabilities.

- Track record of scaling businesses and improving profitability.

Leadership Expectations:

- This role is expected to operate as the CEO of a portfolio of businesses.

- The successful candidate should be equally comfortable discussing revenue, profitability, inventory, marketplace growth, operational execution, team capability, and long-term business strategy.