General Manager - Business Acquisition & Client Relations - Media

Job Title:

General Manager - Business Acquisition & Client Relations

Industry: Event Management / Experiential Marketing

Location: Mumbai

Experience: 15-20 Years | Leadership Role

About the Role:

- We are hiring for a dynamic and commercially astute leader to drive strategic growth across key accounts and new business initiatives for a leading full-service experiential agency.

- The role focuses on expanding high-value client relationships, revenue acceleration, and positioning the agency as a preferred partner for integrated brand experiences.

Key Responsibilities:

- Lead client strategy and growth initiatives, converting briefs into scalable business opportunities.

- Drive business acquisition across industries, owning the sales lifecycle end-to-end.

- Deliver quarterly & annual revenue targets, oversee pricing, proposals, and profitability.

- Build strong CXO-level relationships and drive exceptional client experience.

- Lead & mentor cross-functional client servicing and acquisition teams.

- Collaborate with Strategy, Creative, Finance, Operations & Delivery to ensure seamless execution.

- Track market trends and competition to drive innovation and pitch differentiation.

- Ensure process governance and compliance with internal systems and reporting.

Qualifications & Competencies:

- MBA/PGDM in Marketing, Business, or Communications.

- 15-20 years of leadership experience in business development, client strategy & integrated marketing services.

- Proven success in revenue growth, strategic planning & large account management.

- Strong negotiation, communication & stakeholder management capability.

- Experience working in an agency or B2B ecosystem with fast-paced delivery requirements.

- Strong commercial and analytical mindset with a bias for action.