General Manager/Assistant Vice President/Head - Sales - Personal Care/Manufacturing - IIM/ISB/MDI/FMS

Were looking for an accomplished Head of Sales (GM/AVP) to lead strategic sales initiatives, drive business growth, and strengthen market leadership within the personal care and manufacturing industry.

This role carries P&L responsibility and is critical in shaping topline growth through strategic partnerships, market expansion, and strong sales execution. The ideal candidate is a results driven leader with deep experience in B2B manufacturing, customer relationship management, and team leadership.

Key Responsibilities

1. Strategic Sales Leadership

- Translate corporate goals into actionable sales plans for different market segments.

- Develop and execute strategic sales initiatives to achieve revenue and profitability targets.

- Identify and capitalize on new market opportunities and growth channels (including D2C brands, MNCs, and private labels).

- Oversee the end-to-end sales pipeline and ensure achievement of topline targets.

2. Customer & Market Development

- Build and nurture strong relationships with key clients, brand owners, and industry partners.

- Ensure customer satisfaction and retention through proactive engagement and problem solving.

- Monitor market trends, regulatory changes, and competitive movements to refine sales strategy.

- Develop KPI trackers and customer delight dashboards to measure and enhance performance.

3. Team Management & Capability Building

- Lead, mentor, and inspire a high-performing sales team, fostering a culture of accountability and collaboration.

- Set clear sales targets and conduct monthly performance reviews and key account plan analyses.

- Build organizational capability through CRM tools and tech-driven sales processes.

4. Cross-Functional Collaboration

- Partner with R&D, Supply Chain, Finance, and Manufacturing to ensure customer commitments are met.

- Collaborate with Marketing & Communications to align sales plans with brand positioning and go-to-market strategies.

- Ensure smooth coordination with export/import, packaging, and production teams for on-time delivery (OTIF).

5. Revenue Management & Business Analytics

- Oversee sales forecasting, budgeting, and performance reporting.

- Collaborate with Finance to ensure pricing aligns with profitability and market competitiveness.

- Analyze customer, financial, and operational data to drive decisions and forecast accuracy.

Key Performance Indicators (KPIs)

- Achievement of annual and quarterly revenue targets

- Market share growth across key personal care categories (skincare, haircare, cosmetics, soaps,

etc.)

- Customer retention and satisfaction scores

- Sales team performance and productivity metrics

- New business development and account acquisition

- Forecast accuracy and data-driven planning

Skills & Competencies

- Strong leadership and team management capabilities

- Excellent communication, negotiation, and relationship management skills

- Proven track record in strategic sales planning and execution

- Strong conceptual understanding of key account management and CRM tools

- Analytical mindset with expertise in data-driven decision-making

- Updated knowledge of personal care market trends and competitive landscape

- Ability to collaborate effectively across functions and influence senior stakeholders

Who We Are Looking For

- 12-15 years of experience in sales leadership within the manufacturing or personal care sector

- Proven ability to manage P&L, lead large teams, and drive business growth

- Experience managing diverse client portfolios from large MNCs to D2C brands

- MBA from a top-tier B-School preferred

Why Join

- Strategic leadership role with direct visibility to top management

- Opportunity to lead market expansion and innovation in a fast-growing industry

- Be part of a dynamic, high-performance culture focused on growth, innovation, and collaboration