Job Overview: The Employee Relations General Manager or AVP is responsible for developing and implementing strategies and programs to foster positive relationships between employees and the organization. They play a critical role in addressing workplace issues, maintaining compliance with labor laws, and promoting a healthy work culture. 1. Policy Development and Compliance: - Develop and update company policies and procedures related to employee relations, ensuring they are in compliance with local, state, and federal employment laws. - Advise and guide HR and management teams on policy interpretation and application. 2. Conflict Resolution: - Manage and resolve employee disputes, conflicts, and grievances in a fair and consistent manner. - Mediate conflicts between employees or between employees and management 3. Employee Communication: - Develop communication strategies to keep employees informed about company policies, procedures, and changes. - Facilitate open and transparent communication channels between employees and management. 4. Employee Engagement: - Create and implement initiatives to enhance employee engagement, satisfaction, and retention. 5. Performance Management: - Oversee the performance management process, including performance appraisals, coaching, and feedback. - Assist in addressing performance issues and recommending corrective actions. - Conduct surveys and feedback sessions to assess employee morale and gather insights for improvement. 6. Training and Development: - Identify training needs related to employee relations and collaborate with the HR training team to design and deliver relevant programs. - Promote diversity and inclusion initiatives and ensure they are integrated into training efforts. 7. Legal Compliance: - Stay updated on labor laws, regulations, and employment trends to ensure the organization's compliance. - Handle investigations related to allegations of discrimination, harassment, or other misconduct. 8. Employee Records and Documentation: - Maintain accurate and confidential records related to employee relations matters. - Prepare reports and documentation for legal or regulatory purposes. 9. HR Policy Advocacy: - Advocate for fair and equitable HR policies and practices within the organization. - Collaborate with HR leadership to align employee relations efforts with broader HR goals and strategies. 10. Team Leadership: - Supervise and mentor a team of employee relations specialists or HR professionals spread across India. - Provide guidance, training, and support to team members. Qualifications: - Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred). - Extensive experience (typically 10-15 years or more) in HR, with a focus on employee relations. - Strong communication, mediation, and conflict resolution skills. - Exceptional interpersonal and leadership abilities. - Demonstrated experience in managing HR teams and complex employee relations issues. - HR certification (e.g., PHR, SPHR, SHRM-CP, or SHRM-SCP) is often preferred. An Employee Relations General Manager or AVP plays a critical role in maintaining a positive and productive work environment, ensuring compliance with laws and policies, and supporting employee well-being and engagement within the organization.

Noida

General Manager/Assistant Vice President - Employee Relations - BPO 

Job Description for General Manager/Assistant Vice President - Employee Relations - BPO  in Vanguard Human Resources in  Noida for (10-15) years of experience. Apply Now!