GeBBS Healthcare Solutions - Senior Manager - Quality/Medical Coding - Home Health Vertical

Designation: Senior Manager - Quality

Specialty: Home Health

Department: Business Excellence - Coding

Work Location: Airoli, Navi Mumbai

Work from Office

Job Description:

At least 10 years of experience of having worked in the Medical Coding business. Extremely knowledgeable about, Inpatient coding, Medical Coding guidelines and Coding Techniques (ICD 10, CPT). Also, must have strong knowledge of Anatomy & Physiology, Advanced Medical Terminology, Psychology and Pharmacology. Efficient in using MS Office. Must have excellent communication and interpersonal skills

Duties & Responsibilities:

- Will be responsible for supervising and managing a team of 100+ QAs

- Create an inspiring team environment with an open communication culture

- Design QA capacity planning as per project requirement

- Delegate tasks and set deadlines

- Quality control as per client SLA

- Ensure effective implementation of the organizations Quality Management System

- Monitor team performance and report on metrics

- Performing random audit of auditor

- Perform RCA on audits observations. Identify knowledge gaps and develop an action plan with quality leads and operation managers

- Discover training needs and provide coaching to QAs

- Listen to team members feedback and resolve any issues or conflicts

- Recognize high performance and reward accomplishments

- Encourage creativity and business improvement ideas

- Suggest and organize team building activities

- Identify improvement opportunities and initiate action plans for improvement

Required Skills:

- 10+ years Experience in Medical Coding either in Operations or Quality team of Home Health medical Coding

- Should be at Leadership role to be eligible as per the role define

- The individual would have a high leadership stint in managing medium to Large sized teams for training & Quality teams preferably across multiple sites

- CPC/CIC/COC/CSS any certification