GeBBS Healthcare Solutions - Manager/Assistant Manager - Human Resources Business Partner

Designation : Manager / Assistant Manager

Department : Human Resource

Location : HiTech City, Hyderabad

Mode of Work : Work from Office

Shift : US Hours (5:30pm-2:30am / 6pm-3am)

Working Days : Monday to Friday

Job Overview:

We are seeking an experienced HRBP manager/ Assistant manager to join our HR team in Hyderabad. The role is responsible for building and sustaining a positive workplace culture by addressing employee concerns, ensuring compliance, and driving engagement initiatives. The ideal candidate will have strong expertise in employee relations within the BPO/KPO/outsourcing industry and proven leadership experience in handling complex HR challenges.

Key Responsibilities:

- Lead Employee Relations activities, ensuring fair and consistent handling of workplace concerns.

- Drive Employee Engagement programs to strengthen organizational culture.

- Handle conflict resolution through mediation, counseling, and proactive interventions.

- Develop effective employee communication strategies to enhance transparency and trust.

- Oversee employee recognition initiatives to boost motivation and retention.

- Ensure policy development, compliance, and advocacy in line with legal and organizational standards.

- Maintain accurate employee records and documentation for audit and compliance purposes.

- Provide leadership and guidance to the HR team in managing employee relations cases.

Qualifications & Requirements:

- Bachelors degree in human resources, Business Administration, or related field (Masters preferred).

- 8+ years of HR experience, with a strong focus on employee relations, HRBP in the BPO/KPO/outsourcing industry with current designation as Assistant manager or equivalent.

- Strong communication, mediation, and conflict-resolution skills.

- Proven leadership and interpersonal abilities.

- Demonstrated expertise in managing HR teams and handling complex employee relations issues.