GBS GCC Shared Services Head/Lead

GCC GBS Shared Services Head/Leadership

Position Overview:

The ideal candidate will bring strong expertise in Shared Services, Strategic Leadership and cross functional operations to elevate GBS into a high impact function aligned with global business goals. This role will be pivotal in driving stakeholder engagement, digital transformation and expansion of the GBS footprint.

Key Responsibilities:

Strategic Leadership & Digital Transformation:

- Define and implement the strategic roadmap for GBS aligning with global business objectives and ensuring long term scalability.

- Drive continuous improvement, digital transformation and automation initiatives across GBS.

Key Requirements:

- 12+ years of progressive experience in managing Global Business Services/Shared Services with at least 5+ years in a Leadership role.

- Proven track record of leading large, multifunctional teams across the listed non-IT functions.

- Strong background in GBS Strategy, Service delivery and stakeholder management.

- Experience in driving automation and digitalization initiatives.

Functional Oversight:

Oversee and drive performance excellence across the following functions within GBS:

Finance Operations Key Skills:

- Digital Transformation

- Captive Shared Service

- Accounts Payable/Receivable

- Product Costing

- Customer Service

- HR Operations

- Regulatory & Product Documentation

- Operations Technology

- Sourcing & Procurement: Supplier Management, PO & Contract Management

Marketing Intelligence:

- Lead, Mentor and Grow a high performing team across multiple functional domains.

- Collaborate with global business leaders to understand requirements, manage expectations and provide high impact solutions.

- Lead initiatives to scale the GBS Organization.