Gamlaa - Manager - Strategic Accounts

Key Responsibilities :

- Manage relationships with existing corporate clients and act as the primary point of contact.

- Conduct regular client meetings and client visits across Mumbai.

- Understand client requirements and coordinate with Operations, Design, and Horticulture teams.

- Drive client satisfaction, retention, renewals, upselling, and cross-selling opportunities.

- Handle client queries and ensure timely resolution.

- Prepare account plans, reports, and maintain client records.

- Manage and guide the Key Account Management team.

Location : Mumbai, Andheri East