Galaxy Freight - Manager - Latin America Trade Lane

We are looking for an experienced, commercially driven, and strategic Assistant Manager / Manager Latin America Trade Lane to lead and develop our Air & Ocean Freight business across the Latin America region. The role will be responsible for driving trade lane growth, developing strategic partnerships, strengthening customer relationships, and ensuring profitable business development.

The ideal candidate should have a strong understanding of the Latin America trade lane, including market dynamics, customer requirements, competition, carrier networks, and emerging business opportunities. As a managerial resource, the candidate will be expected to take ownership of trade lane strategy and work closely with internal sales, pricing, operations, and overseas teams to achieve business objectives.

Key Responsibilities:

- Develop and execute strategic plans to strengthen and grow the Latin America trade lane business.

- Drive new business acquisition and identify opportunities across Air and Ocean Freight services.

- Manage and grow relationships with key customers while ensuring high levels of customer satisfaction and retention.

- Lead pricing and commercial discussions to ensure competitive and profitable business solutions.

- Build and maintain strong relationships with overseas agents, airlines, shipping lines, carriers, and logistics partners across the Latin America region.

- Monitor market trends, competition, freight rates, and customer demands to identify growth opportunities.

- Work closely with Sales, Operations, Pricing, and Customer Service teams to ensure seamless execution and service delivery.

- Manage key accounts, handle commercial escalations, and provide strategic solutions to complex customer requirements.

- Support, mentor, and guide team members while driving performance and achieving revenue and profitability targets.

- Provide regular market insights and business performance updates to senior management.

Requirements:

- Graduate with 5 - 15 years of relevant experience in Air & Ocean Freight, Sales, Pricing, or Trade Lane Development.

- Strong knowledge of the Latin America trade lane, including market trends and customer requirements.

- Proven experience in business development and key account management.

- Strong network with overseas agents, carriers, and logistics partners.

- Excellent negotiation, commercial, leadership, communication, and relationship management skills.

Apply for this position to lead and grow a strategic international trade lane while contributing directly to business expansion and profitability.