Role Summary:

The Zonal Coordinator will serve as a key support resource to the Head - Internal Audit, acting as the central link between the HO Internal Audit leadership and the zonal audit teams. The role is responsible for driving coordination, follow-ups, project execution, and timely closure of audit-related activities. This position is critical in translating the HOD's expectations into actionable tasks for zonal teams and consolidating information in a structured, management-ready format. The role also requires close collaboration with cross-functional leaders during audit closure and process improvement initiatives.

Job Description:

Coordination & Follow-Up:

- Act as the primary liaison between the Head - Internal Audit and zonal audit heads plus work closely with Leads- Corporate & MSME Audit.

- Track, follow up, and ensure timely closure of audit observations, action points, and compliance gaps across zones.

- Maintain and update dashboards/MIS to reflect real-time status of audit closures and pending actions.

Project Management & New Initiatives:

- Lead and coordinate new projects or initiatives launched by the Head - Internal Audit.

- Translate leadership expectations into clear guidance, action plans, and timelines for the zonal teams.

- Monitor progress and escalate delays or risks proactively.

- Ensure standardization and consistency in execution across regions.

Data Management & Reporting

- Collate, validate, and analyze data received from zonal teams to prepare reports and presentations for senior management.

- Ensure information is presented in a structured, accurate, and business-relevant manner.

- Support the HOD in preparing monthly, quarterly, and board-level review decks.

Stakeholder Collaboration:

- Work closely with other department heads and cross-functional teams during audit closures and process improvements.

- Facilitate inter-departmental coordination to address root causes of audit findings and drive sustainable solutions.

Process & Quality Assurance:

- Ensure zonal teams adhere to internal audit processes, documentation standards, and reporting formats.

- Identify areas for improvement in coordination, communication, or information flow and recommend solutions.

Education: Post-Graduate in Commerce, Business Administration, Finance, or related field.

Skills:

- Strong communication and coordination skills.

- Excellent planning, follow-up, and execution capabilities.

- High attention to detail and strong analytical skills.

- Proficiency in MS Excel, PowerPoint, and MIS reporting.

- Ability to multitask and manage multiple stakeholders across regions.

- Strong understanding of audit processes and risk/control frameworks (preferred).

Experience:

- 7-8 years of experience in Internal Audit, Risk, Compliance, or coordination roles.

- Experience in microfinance/NBFC/financial services preferred.