Functional Lead - Human Resource Management System - HR Software

Responsibilities :

- Act as the Product Owner for HRMS for the organisation/entities, ensuring smooth operations and continuous improvement.

- Collaborate closely with HRMS product and Implementation partner to resolve issues, implement enhancements and ensure a frictionless user experience.

- Drive platform adoption across all user groups through training, communication, and change management initiatives.

- Administer the HRMS product instance as Super Admin, managing configurations, user access, roles, and permissions.

- Monitor system performance, identify gaps, and coordinate resolution with HRMS product support and Implementation partner.

- Gather feedback from HR teams and end users to prioritize feature requests, process improvements, and automation opportunities.

- Partner with HR process owners to ensure system alignment with evolving business needs and statutory requirements.

- Manage configuration changes, workflow adjustments, and policy updates within the platform.

- Support data integrity, reporting requirements, and HR analytics initiatives.

- Act as the escalation point for system-related queries and incidents across all entities.

- Stay updated on HRMS product roadmap, new features, and best practices to maximize platform value.

- Develop and maintain system documentation, SOPs, and user guides.

Functional and Behavioural Competency Required :

Functional Competencies :

- Strong understanding of HR processes (Core HR, Payroll, Performance, Recruitment, Learning, etc.).

- Hands-on experience with HRMS platforms, preferably HRMS product.

- Product ownership and system administration skills.

- Data management, analytics, and reporting proficiency.

- Ability to translate business requirements into system configurations.

Additional Skills :

- Advanced Excel and data analytics proficiency.

- Familiarity with HRMS integrations, APIs, and system configurations.

- Strong communication and training facilitation skills.

- Ability to manage multiple priorities and coordinate with external vendors.

- HR-Tech perspective or willingness to develop deep technical-functional expertise.

Qualifications and Experience :

- Master's degree in Human Resources, Information Technology, or Business Administration.

- 10+ years of experience in HRMS management, product ownership, or HR operations, preferably with Darwinbox

- Proven ability to collaborate with technology teams and external vendors.

- Strong project coordination and stakeholder engagement skills.