Description:

General Information:

Job Title: General Manager

Location: Bangalore

Job Type: Full-Time (Onsite)

About Fulfillment IQ (FIQ):

At Fulfillment IQ, were disruptors in the supply chain and logistics sector.

As an award-winning supply chain tech company, we design and deliver cutting-edge solutions for D2C brands, retailers, and 3PLs.

Our teams thrive on solving complex logistics challenges, from developing custom software and advising on tech stack selection to implementing advanced supply chain technology.

If youre passionate about problem-solving, thrive in dynamic environments, and want to make an impact, wed love to have you on board.

Role Overview:

We are seeking a Product Manager with 46 years of industry experience to join our growing team.

The ideal candidate will drive product vision, strategy, and execution while collaborating with cross-functional teams to deliver impactful, user-centric solutions.

This role requires a blend of strategic thinking, hands-on product management, and strong communication skills to align stakeholders and ensure successful product outcomes.

Key Responsibilities:

- Lead, manage, and oversee daily operations across multiple functions (Sales, HR, Finance, Operations, etc.)

- Develop and execute strategic plans to achieve business objectives and growth targets.

- Manage budgets, control costs, and ensure financial performance in line with company goals.

- Establish and monitor key performance indicators (KPIs) for departments and employees.

- Drive business development, partnerships, and client relationship management.

- Ensure compliance with company policies, industry regulations, and legal requirements.

- Build, lead, and mentor cross-functional teams to achieve operational excellence.

- Monitor market trends and competitor activity to identify opportunities and risks.

- Foster a culture of accountability, innovation, and continuous improvement.

- Report regularly to senior leadership/board on business performance and strategic initiatives.

Qualifications & Experience:

- Bachelors degree in Business, Computer Science, Engineering, or a related discipline (or equivalent experience).

- 4-6 years of product management experience in a software or technology-driven environment.

- Proven experience managing product backlogs, roadmaps, and releases in agile teams.

- Strong understanding of SDLC, Agile methodologies, and product delivery best practices.

- Hands-on experience with tools such as Jira, Azure DevOps, or similar backlog/requirements management tools.

- Excellent problem-solving, analytical, and organizational skills.

- Strong communication and stakeholder management abilities.

- Ability to work independently while collaborating effectively across cross-functional teams.

Must-to-Have Skills:

- Bachelors degree in Business Administration, Management, or related field.

- 10-15 years of progressive leadership experience, including at least 5 years in a senior management role.

- Strong financial acumen with experience in P&L management.

- Proven track record in operations management and business growth.

- Excellent leadership, decision-making, and problem-solving skills.

- Strong communication and stakeholder management skills.

Good-to-Have Skills:

- Masters degree (MBA or equivalent).

- Industry-specific experience (e.g., retail, logistics, IT, manufacturing).

- Knowledge of digital transformation, automation, or ERP systems.

- Experience managing multi-location or global operations.

Performance Indicators (KPIs):

- Revenue growth %

- Profitability (EBITDA / Net Margin)

- Employee engagement & retention rate

- Customer satisfaction / NPS score

- Operational efficiency & cost optimization

Why Youll Love Working Here:

At Fulfillment IQ, we dont just build supply chain solutionswe build careers, friendships, and unforgettable experiences.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Heres what makes working with us a rewarding experience:

Work That Matters:

Imagine being part of projects that reshape the supply chain industry and create real-world impact.

Your work here wont just meet expectations, itll set new ones.

Career Growth That Matters:

Were serious about growth.

Whether its training, mentorship, or new challenges, well help you go from good to exceptional.

Flexibility to Thrive:

Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.

We Celebrate You:

From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.

A Collaborative Culture:

Work alongside some of the brightest minds in the industry.

Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.

Perks youll appreciate:

- Comprehensive health insurance for you and your family.

- Generous paid time off, including vacation, holidays, and sick leave.

- Flexible work schedules.

- Employee wellness program.

- Business/client travel, internet, and workstation reimbursements.

- Anniversary rewards (Amazon or Sodexo vouchers).

- Employee stock options (ESOP).

- Retirement savings plan.

- Anniversary rewards.

- Team events & meetups.

Learn More About Us:

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

Spotify: eCom Logistics Podcast Spotify

YouTube: eCom Logistics Podcast YouTube