SENIOR MANAGER - PEOPLE & GROWTH

Company: Friss India

Location: Ahmedabad | Bangalore | Dubai

Experience: Minimum 5 Years

Work Model: Remote / Hybrid / Business Requirement Based

Languages: Fluent English & Hindi - Gujarati / Arabic preferred

Joining: Immediate Joiners Preferred

ABOUT FRISS INDIA:

Friss India is a Next-Generation Diversified Business Ecosystem building technology-driven, AI-powered and scalable business solutions across multiple high-growth sectors.

Our ecosystem spans: AI, SaaS, FinTech, EdTech, Recruitment Technology, Business Automation, Retail, Wholesale, Franchise, Digital Transformation, and Business Services.

We are building a lean, high-performance organization where every individual is expected to create measurable value. We don't want a large team. We want the right team. Quality over quantity. Capability over titles. Execution over excuses. Results over activity.

THE ROLE:

Friss India is looking for a highly capable, commercially aware and execution-driven Senior Manager People & Growth who can operate across People, Recruitment, Training, Operations and Business Generation. This is not a conventional HR role. This is not a role where the candidate will simply post jobs, schedule interviews, maintain employee records, or conduct routine HR activities. We need someone who can build people, build teams, solve operational challenges and create business opportunities.

The right person should be equally comfortable discussing: hiring a senior executive, building a recruitment pipeline, conducting training, managing a remote team, meeting a business prospect, developing a franchise opportunity, generating SaaS business, or solving an operational issue. We need a MULTI-DIMENSIONAL BUSINESS PROFESSIONAL.

CORE MISSION:

Your mission will be simple: BUILD THE RIGHT PEOPLE. BUILD THE RIGHT TEAM. CREATE BUSINESS. DELIVER RESULTS. You will be responsible for identifying quality talent, building lean teams, developing people, strengthening execution and actively contributing to business growth across Friss India's different business verticals.

PEOPLE & TALENT ACQUISITION:

You will take ownership of Friss India's talent acquisition requirements across junior, mid-level, senior and specialized positions. Recruitment may include:

- Mass Hiring

- Campus Hiring

- Lateral Hiring

- Executive Search

- Head Hunting

- Specialist Hiring

- Sales Hiring

- Business Development Hiring

- Technology Hiring

- AI / SaaS Hiring

- HR & Operations Hiring

- Leadership Hiring

- Remote Hiring

- Contract / Project Hiring

- Recruitment for new business verticals

You will be expected to build high-quality talent pipelines, not simply collect resumes. Your responsibility includes: understanding manpower requirements, creating recruitment strategies, sourcing quality candidates, screening and shortlisting, conducting first-level interviews, coordinating assessments, managing candidate communication, head hunting for critical positions, building campus and institutional hiring channels, managing remote recruitment, coordinating final interviews with management, supporting onboarding, and maintaining talent pipelines for future requirements.

QUALITY HIRING - NOT QUANTITY HIRING:

Friss India believes one exceptional performer can be more valuable than ten average employees. We are building a lean organization. Therefore, the candidate must understand the difference between filling a position and hiring the right person. We need people who are capable, accountable, smart, ethical, fast learners, solution-oriented, commercially aware, performance-driven, team-oriented, and capable of working independently. Your hiring decisions will directly impact business performance.

BUSINESS GENERATION:

This is one of the most important parts of the role. The selected candidate must have the commercial intelligence and confidence to identify, develop and convert business opportunities. Business generation can come from any relevant Friss India business vertical. You may be required to generate or support business across:

AI & TECHNOLOGY:

- Friss Zero

- AI-Powered SaaS

- Business Automation

- AI Business Services

- Digital Transformation Solutions

BUSINESS MODELS:

- PSK Partner Seva Kendra

- Franchise Opportunities

- Business Partnerships

- Subscription Models

- Strategic Partnerships

COMMERCIAL SECTORS:

- Retail, Wholesale, B2B, B2C, FinTech, EdTech, Recruitment, Business Services, and Technology Solutions.

RECRUITMENT BUSINESS:

- Mass Recruitment, Campus Recruitment, Corporate Hiring, Contract Staffing, Head Hunting, Recruitment Services, Payroll Solutions, and Recruitment Technology.

The expectation is that if you see a legitimate business opportunity, you should know how to develop it. You do not need to be restricted to one product, one industry or one predefined sales script.

BUSINESS DEVELOPMENT RESPONSIBILITIES:

Depending on your strengths and market opportunities, you may: identify new business opportunities, develop new customer segments, generate B2B / B2C leads, build strategic relationships, approach companies and institutions, develop partnerships, conduct business meetings, present Friss India solutions, understand customer requirements, recommend suitable solutions, negotiate commercially, close business, generate revenue, develop new territories, build referral networks, and identify cross-selling opportunities. We want a person who can think Where is the business? and then figure out How do we get it?

TRAINING & PEOPLE DEVELOPMENT:

The selected candidate will also be responsible for developing people internally. Responsibilities may include: new employee induction, product training, sales training, business development training, process training, communication training, soft skills training, performance coaching, team workshops, remote training, refresher training, and leadership development. You should be capable of taking a new employee and helping them understand who we are, what we sell, how we work, how we create value, how we generate business, and what results are expected.

HR OPERATIONS:

You will also support and strengthen core people operations, including: employee onboarding, induction, attendance coordination, performance tracking, employee engagement, performance reviews, team coordination, policy implementation, HR documentation, payroll coordination, employee communication, grievance handling, exit coordination, and compliance coordination with relevant internal / external teams.

REMOTE TEAM MANAGEMENT:

Friss India operates across multiple locations and business functions. You should be comfortable managing remote employees, field teams, hybrid teams, cross-functional teams, multi-location recruitment, remote interviews, virtual training, and digital performance tracking. You must be able to maintain accountability even when the team is not physically sitting in front of you.

LEADERSHIP & OWNERSHIP:

We need someone who can take ownership without constant supervision. You will be expected to set priorities, build execution plans, follow up, monitor progress, identify bottlenecks, solve problems, escalate only when genuinely necessary, keep management informed, and ensure commitments are delivered. We don't need a manager who only reports problems. We need a manager who brings solutions.

OUR GOLDEN RULE:

GIVE SOLUTIONS. DON'T CREATE PROBLEMS. If something is not working: Identify, Analyze, Solve, Execute, and Improve. Do not create unnecessary dependency. Do not create operational mess. Do not pass problems from one department to another. Do not wait indefinitely for instructions. Take ownership and move the business forward.

RESULT-ORIENTED CULTURE:

At Friss India, success is measured through outcomes. Your performance may be evaluated through:

PEOPLE: Quality of Hiring, Hiring Speed, Retention, Employee Performance, and Team Quality.

BUSINESS: Revenue Generated, New Customers, Business Opportunities, Partnerships, Closures, and Pipeline Value.

TRAINING: Training Completion, Employee Readiness, Productivity Improvement, and Sales Capability.

OPERATIONS: Execution Quality, Process Improvement, Team Productivity, Reporting Discipline, and Problem Resolution.

PROVEN TRACK RECORD - MANDATORY:

We are looking for professionals who can demonstrate real achievements. Your previous experience should ideally show measurable results such as: successful hiring targets, team building, revenue generation, business development achievements, successful client acquisition, recruitment closures, campus hiring, head hunting, training programs, team productivity improvement, process improvement, and business expansion. We are interested in what you have actually delivered, not just what was written in your job description.

THE PROFILE WE WANT:

We are looking for a Self-Starter. Someone who doesn't need to be chased, doesn't wait for every instruction, can work independently, thinks commercially, understands people, understands business, can recruit, can train, can lead, can sell, can negotiate, can solve, and can execute. You should be able to wear multiple hats: HR Professional, Recruiter, Trainer, Team Leader, Business Developer, and Problem Solver.

LANGUAGE REQUIREMENTS:

Mandatory: Fluent English. Strongly Preferred: Hindi. Additional Advantage: Gujarati or Arabic. Candidates who can communicate effectively with Indian and GCC-based customers, candidates, partners and professionals will have an advantage.

MANDATORY REQUIREMENTS:

- Minimum 5 Years of Professional Experience.

- Strong HR / Recruitment experience.

- Proven Business Development / Revenue Generation exposure.

- Strong people-management capability.

- Experience in hiring and team building.

- Strong communication and negotiation skills.

- Ability to conduct interviews and training.

- Ability to work independently.

- Strong commercial understanding.

- Proven track record of delivering measurable results.

- Comfortable with remote working.

- Comfortable managing multiple responsibilities.

- Strong problem-solving capability.

- Laptop and reliable internet connection for remote work.

- Willingness to work across multiple business verticals.

WHAT WILL GIVE YOU AN ADVANTAGE?:

Candidates with experience in Startups, SaaS, AI, FinTech, EdTech, Recruitment, Staffing, Retail, Wholesale, Franchise, B2B Sales, B2C Sales, Business Consulting, Technology, Digital Transformation, or GCC Markets will be strongly considered.

THIS ROLE IS NOT FOR EVERYONE:

Please do not apply if you need constant supervision, avoid responsibility, only want traditional HR work, are uncomfortable with business development, don't like targets, don't like solving problems, prefer to work within a very narrow job description, create operational dependency, or focus on excuses instead of solutions. This role is for people who want to BUILD.

OUR EXPECTATION:

At Friss India, we are building a lean, intelligent and high-performance organization. We don't want unnecessary layers. We don't want unnecessary headcount. We don't want people who simply stay busy. We want quality people who create quality outcomes. Every person should make the organization stronger, faster and more capable.

YOUR MISSION:

BUILD PEOPLE. BUILD TEAMS. BUILD BUSINESS. SOLVE PROBLEMS. DELIVER RESULTS. If you can do all five, Friss India wants to hear from you.

JOIN FRISS INDIA:

Become part of a next-generation business ecosystem where People, Technology, AI and Business Growth come together.