Senior Manager - Supply Chain (D2C) is going to play a key role in managing our e-commerce fulfilment & warehouse operations. Like most roles at Frido, this too requires a multi-skilled person who is comfortable to wear several hats depending on the situation.

What you will do:

Strategic Planning:

- Developing and implementing supply chain strategies that align with the company's overall business objectives in the e-commerce sector.

- Collaborating with senior management to set supply chain goals and objectives.

Warehouse Management:

- Managing and optimising the operations of four warehouses ensuring efficient inventory management, order fulfilment, and delivery within the e-commerce framework.

Procurement:

- Leading procurement efforts, negotiating with suppliers, and ensuring cost-effective sourcing of materials, products, and services to support the needs of our E-commerce operations.

Inventory Management:

- Overseeing inventory levels, forecasting, and demand planning to ensure optimal stock levels while minimising carrying costs in the context of e-commerce.

Supplier Management:

- Establishing and maintaining strong relationships with suppliers,negotiating contracts, and monitoring supplier performance to ensure timely and cost- effective procurement of materials and services for e-commerce operations.

Logistics and Distribution:

- Managing the transportation, warehousing, and distribution of products within the e-commerce supply chain to ensure on-time delivery to customers while minimising transportation costs.

Process Optimization:

- Continuously reviewing and improving e-commerce supply chain processes to enhance efficiency, reduce lead times, and streamline operations.

Risk Management:

- Identifying and mitigating supply chain risks, including disruptions in the e-commerce supply chain, and developing contingency plans.

Team Leadership:

- Leading and mentoring a team of supply chain professionals within the e-commerce sector, providing guidance, training, and support to achieve departmental goals.

Performance Metrics:

- Developing and monitoring key performance indicators (KPIs) specific to e-commerce supply chain operations to assess effectiveness and driving data-driven improvements.

What you need to have:

- Bachelor's degree in Supply Chain Management, Business Administration, or a related field; a Master's degree is a plus.

- Minimum of 10 years of progressive experience in supply chain management, with at least 3 years of experience in Operations and Logistics in Ecommerce companies or D2C brands across platforms like Shopify, Amazon, Flipkart etc.

- Strong knowledge of supply chain principles, logistics, inventory management, and e-commerce operations.

- Excellent negotiation and communication skills.

- Proficiency in supply chain management software and tools.

- Proven ability to lead and develop a high-performing team within the e-commerce context.

- Analytical and problem-solving skills with a data-driven approach.

- Knowledge of international supply chain practices and regulations in the e-commerce sector.