FreeCharge - Manager/Senior Manager - Learning & Development/Sales Training

Experience:5-12years

Description:

Freecharge Biz is looking for a result-oriented Learning & Development professional to lead capability-building initiatives across Sales teams. The role requires strong expertise in training strategy, stakeholder management, sales capability development, and execution of large-scale learning interventions.

The individual will play a critical role in driving onboarding effectiveness, process improvement, productivity enhancement, behavioral training, and leadership development programs aligned with business objectives.

Key Responsibilities:

- Design and execute Learning & Development strategies aligned with organizational goals.

- Lead and manage a team of product trainers across India, while simultaneously driving sales and behavioural training programs.

- Partner with Business Leaders and HRBPs to identify capability gaps and training requirements.

- Develop structured training frameworks for field sales teams, branch employees, and people managers.

- Drive training effectiveness through assessments, performance tracking, and post-training impact analysis.

- Build and manage monthly and quarterly training calendars across regions.

- Develop learning content including SOPs, presentations, process guides, and training modules.

- Conduct Train-the-Trainer (TTT) sessions and mentor internal trainers.

- Analyze productivity, performance trends, and training ROI using data-driven insights.

- Ensure timely completion of mandatory compliance and refresher training programs.

Requirements:

- Bachelors or Masters degree in HR, Business Administration, or related field.

- 3-6 years of experience in Learning & Development, Sales Training, or Capability Building.

- Excellent communication, presentation, and facilitation skills.

- Strong analytical and stakeholder management capabilities.

- Proficiency in Microsoft Excel, PowerPoint, and training reporting tools.

- Ability to work in a fast-paced, high-growth environment with strong execution focus.

- Willingness to travel for branch and regional training initiatives.

Key Competencies:

- High ownership and accountability

- Strong execution mindset

- Problem-solving approach

- Influencing and collaboration skills

- Ability to manage multiple projects simultaneously

- Business-first thinking with people development focus

What We Offer:

- Opportunity to work on high-impact business initiatives

- Exposure to large-scale sales workforce capability building

- Leadership visibility and cross-functional collaboration

- Fast-paced growth and learning environment

- Opportunity to drive strategic L&D interventions across the organization