SOP framework development: - Framing & development of the store SOP for driving processes - Driving the SOP execution across stores Retail Operations: - Driving retail operations across stores - Creating store audit manuals and ensuring the audit scores are achieved - Driving store VM as per planogram of the stores & ensuring execution - Tracking of key retail metrics & work upon its improvement along with various teams - Creating & driving R&R programs for Franchise participation & motivation - Efficient in stakeholder management (internal/external) Training module: - Coordination with Training team for customized courses to train franchisee manpower - Ensuring the store team undertakes these courses & develops which helps in building loyalty & developing performance - Soft skill training of franchisee & store staff Competition tracking & Best Practices: - Developing best practices in VM/Customer handling/Feedback management - NPS & CSAT measurement & improvement

Mumbai

Franchise Retail Experience Manager 

Job Description for Franchise Retail Experience Manager  in HRK Ventures in  Mumbai for (6-8) years of experience. Apply Now!