FourKites - Senior Analyst - Business Intelligence

At FourKites we have the opportunity to tackle complex challenges with real-world impacts.

Whether its medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

FourKites is looking for a data analyst to support business intelligence and analytics efforts throughout our organization and identify opportunities for improvements through data-driven decision making.

This new team member will work in our Customer Operations team matching the US Central time zone and work cross-functionally with sales, product, operations and engineering.

What you'll be doing

- Data mining using state-of-the-art methods

- Extending companys data with third party sources of information when needed

- Enhancing data collection procedures to include information that is relevant for building analytic systems, incl robust ETL process

- Processing, cleansing, and verifying the integrity of data used for analysis

- Doing ad-hoc analysis and presenting results & insights in a clear manner

- Creating automated anomaly detection systems and constant tracking of its performance

- Establishes the performance baselines, builds dashboards, and transforms data through the use of SQL/Python Programming and SalesForce plugins.

- Analyzes performance in terms of revenue, cost and service to identify opportunities to optimize service level, maintain efficiency and minimize cost.

- Provides guidance to developing performance metrics, data structure required and connect them to business goals and objectives.

- Supports ad-hoc requests from the leadership team by providing data driven conclusions and recommendations to help drive customer retention and growth.

Who you are

- Bachelors degree in Mathematics, Business, Economics, or other related fields.

- Preferred Masters degree in Data Analytics or a related field

- 5 years of related work experience in data analytics, sales operations, management consulting or supply chain management area

- Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data.

- Excellent business acumen with ability to translate technical findings into clear business recommendations and understand which metrics actually matter

- SQL proficiency - Master complex queries, data modeling, and optimization for efficient data extraction and manipulation

- Python/R expertise - Build analysis pipelines, automate data processes, and create statistical models

- Data visualization - Create compelling dashboards with tools like Tableau or similar BI tools that drive business decisions

- Salesforce Analytics expertise - Utilize Salesforce Analytics Cloud (Einstein Analytics) to create actionable dashboards and extract customer insights

- Working knowledge of Microsoft Azure or AWS, SalesForce, Jira and Confluence

- Solid knowledge of database, data lake, data analytics and visualization tools.

- Strong written and verbal communication skills.

- Strong planning, project management and organizational skills.

- High attention to quality, detail & pivoting to scrappy solutions when needed.

- Ability to work individually or within a team in a fast paced environment.

Who we are:

Benefits

- Medical benefits start on first day of employment

- 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days

- Home Office setups and Technology reimbursement

- Lifestyle & Family benefits

- Annual Swags/ Festive Swags

- Ongoing learning & development opportunities ( Professional development program, Toast Master club etc