Role overview:

We are looking for a high-ownership generalist to work directly with the founders on strategic priorities, operating cadence and growth initiatives. This role is suited to someone who can move comfortably between structured analysis and hands-on execution, turning ambiguous business questions into clear plans, driving cross-functional follow-through and creating visibility for the founders.

Location: Mumbai. Reporting to: Founders. Experience: 2-3 years.

What you will do:

- Partner with the founders to identify, prioritise and execute high-impact business initiatives across operations, strategy and growth.

- Build annual, quarterly and monthly operating plans; translate priorities into owners, milestones, dependencies and measurable outcomes.

- Create founder-ready dashboards and review packs covering revenue, pipeline, customer wins, project status, capacity, quality, working capital and other key metrics.

- Run the operating rhythm: prepare agendas, capture decisions, maintain action trackers and follow up with stakeholders until closure.

- Diagnose operational bottlenecks across customer onboarding, product development, formulation, procurement, production, quality and delivery; coordinate solutions with functional teams.

- Conduct market, customer, competitor and category research to identify whitespace and growth opportunities across beauty and personal care.

- Support growth initiatives including key-account development, partnerships, new categories, channel opportunities, experience-centre/R&D initiatives and international expansion hypotheses.

- Build business cases, financial models and decision memos for investments, new capabilities, pricing, capacity expansion and strategic partnerships.

- Work with sales and client-facing teams to improve pipeline visibility, conversion, account prioritisation and customer experience.

- Own special projects from problem definition through implementation, measurement and post-mortem.

Success in the first 6-12 months:

- A reliable founder dashboard and weekly/monthly operating cadence are in place.

- Priority initiatives have clear owners, timelines and measurable progress.

- At least two meaningful operational improvements are implemented and tracked for impact.

- Growth opportunities are supported by clear market intelligence, quantified business cases and actionable recommendations.

- Cross-functional execution becomes faster, more transparent and more accountable.

What we are looking for:

- 2-3 years of experience in consulting, business operations, CEO/founders office, investment banking, corporate strategy, high-growth startups or a similarly analytical operating role.

- Excellent structured thinking, problem-solving and written communication skills.

- Ability to work with spreadsheets, build basic financial/operating models and convert data into decisions.

- Strong project management and stakeholder coordination skills, with a bias toward ownership and closure.

- Commercial curiosity about beauty, personal care, consumer brands, manufacturing, B2B services or adjacent sectors.

- Comfort with ambiguity, changing priorities and direct interaction with senior leadership.

- High attention to detail without losing sight of the broader business objective.

Preferred, not mandatory:

- Experience in beauty/personal care, D2C, FMCG, manufacturing, chemicals, pharma or B2B platform businesses.

- Exposure to KPI dashboards, CRM/pipeline reviews, process improvement or supply-chain operations.

- Advanced Excel/Google Sheets and strong presentation skills; familiarity with analytics or project-management tools.

Why join:

- Work directly with the founders on company-defining priorities.

- Gain broad exposure to strategy, operations, commercial growth and manufacturing.

- Help shape the operating systems of a scaling beauty and personal care platform.

- Own visible projects with clear business impact and a steep learning curve.