About the Role:

We're looking for a sharp, data-driven operator to join the Founder's Office and work closely with the Retail Operations leadership. This is a high-ownership, high-visibility role for someone who thrives on ambiguity, builds their own frameworks, and turns raw numbers into decisions without needing to be told how to get there.

You'll sit at the intersection of strategy and execution: identifying what's broken, quantifying why, and driving the fix through to done, in partnership with the Head of Retail Ops.

Key Responsibilities:

- Partner directly with the Head of Retail Operations to identify priority problems across store performance, inventory, supply chain, and customer experience.

- Build and own dashboards, models, and reporting frameworks that surface actionable insights not just data dumps.

- Independently diagnose root causes behind performance gaps (sales dips, shrinkage, stockouts, conversion issues, unit economics) and propose data-backed solutions.

- Drive special projects end-to-end: new store launches, category expansion, pricing/promotions analysis, vendor/cost optimization, process re-engineering.

- Own store-level and business-level costing: rent, manpower, utilities, logistics, and other opex build cost structures that leadership can act on.

- Build and track budgets across stores/regions/categories; own variance analysis (budget vs. actual) and flag deviations with root causes, not just numbers.

- Build unit economics models (per store, per category, per SKU) to guide pricing, margin, and investment decisions.

- Support annual/quarterly business planning and forecasting in partnership with Finance and Retail Ops.

- Evaluate ROI on new store launches, capex investments, and expansion plans.

- Translate founder/leadership priorities into structured execution plans with clear metrics and timelines.

- Prepare crisp analyses and decks for leadership and board-level reviews.

- Work cross-functionally with category, supply chain, finance, and tech teams to unblock execution with Finance as a close, regular partner on costing and budgeting.

- Proactively flag risks and opportunities using data before being asked.

What We're Looking For:

- 2-5 years of experience in strategy, consulting, business analytics, or a Founder's Office/Chief of Staff role retail or consumer business exposure strongly preferred.

- Strong quantitative and analytical skills; comfortable building models in Excel/Sheets and working with SQL or BI tools (Power BI, Tableau, Metabase, etc.) or quick to pick these up.

- Working knowledge of costing, budgeting, and unit economics able to read a P&L, build a cost sheet, and explain variances without Finance holding their hand.

- Demonstrated ability to go from data insight recommendation action, without heavy supervision.

- High ownership mindset takes a loosely defined problem and runs with it.

- Strong business intuition; asks "so what" of every number.

- Excellent structured communication can distill complexity into a clear narrative for leadership.

- Bias for action and comfort with ambiguity and fast-changing priorities.

- Prior startup, e-commerce, or retail chain experience is a plus.