About Foodstories:

Foodstories is the gourmet store to shop at in India, a destination for discerning consumers who appreciate exceptional taste, premium quality, and discovering something new. More than just a food store, Foodstories brings together the world of gourmet food, everyday indulgence, wellness, and culinary discovery under one roof.

Designed for people who believe great food is an experience, Foodstories offers a thoughtfully curated selection of premium farm-fresh produce, artisanal bakery products, handcrafted cheeses, single-origin chocolates, exotic spices, global pantry essentials, wellness products, and much more. With nearly half of its offerings freshly prepared in-store, Foodstories places freshness, quality, and authenticity at the heart of the experience.

The Foodstories experience extends beyond shopping. Each store brings together gourmet retail, all-day dining, specialty coffee, fresh food, and wellness in a contemporary environment designed to make discovering and enjoying great food an everyday experience.

With a growing presence across India, Foodstories currently has stores at Hill Road, Bandra and Lokhandwala, Andheri in Mumbai, Ambience Mall, Vasant Kunj in Delhi NCR, Banjara Hills in Hyderabad, and Prestige Sterling Square in Bengaluru. The brand is continuing its rapid expansion, with new stores coming soon in Bellandur, Bengaluru, and Hyderabad.

Foodstories also makes premium food accessible wherever customers are, through its online platform, app, WhatsApp ordering, and personalised phone-based concierge services creating a seamless omnichannel experience between its stores and digital platforms.

Founded by Ashni Biyani and Avni Biyani, Foodstories is built around a shared passion for exceptional ingredients, global food cultures, and elevated experiences. With its distinctive mix of gourmet retail, fresh food, dining, coffee, and wellness, Foodstories is creating a new benchmark for how India shops, discovers, and experiences premium food.

Visit us :

https://www.foodstories.shop/

https://www.linkedin.com/company/foodstoriesshop/posts/?feedView=all&viewAsMember=true

About the role:

The Chief of Staff will work directly with the founder, acting as a trusted partner in driving business priorities, managing special projects, and ensuring seamless execution across teams.

This role requires a combination of strategic thinking, problem-solving, project management, and strong execution skills. The individual will work across different functions of the business, take ownership of high-priority initiatives, and help translate the founder's vision into actionable plans and measurable outcomes.

This is a high-ownership role suited to someone who is adaptable, resourceful, proactive, and comfortable navigating a fast-paced entrepreneurial environment.

Key Responsibilities:

1. Founder's Office & Strategic Initiatives:

- Work closely with the founder on business priorities, strategic initiatives, and special projects.

- Translate ideas and business objectives into structured plans with clear timelines, responsibilities, and deliverables.

- Research new business opportunities, market trends, competitors, and potential areas of growth.

- Prepare presentations, reports, business proposals, and research documents for decision-making.

- Track key priorities and ensure timely follow-through on action items.

- Proactively identify challenges, bottlenecks, and opportunities for improvement.

2. Special Projects & Execution:

- Lead and coordinate special projects assigned by the founder from initiation through completion.

- Manage projects that span multiple functions, including operations, marketing, HR, finance, sales, and business development.

- Define project objectives, milestones, timelines, and success metrics.

- Coordinate with internal teams and external stakeholders to ensure effective execution.

- Monitor progress, resolve execution challenges, and escalate critical issues when necessary.

- Ensure projects are completed within agreed timelines and meet expected business outcomes.

3. Cross-Functional Coordination:

- Act as a central point of coordination between the founder and key teams across the organization.

- Ensure alignment on priorities, deliverables, and timelines.

- Follow up with stakeholders to drive accountability and closure on pending tasks.

- Facilitate communication between departments and help resolve interdepartmental dependencies.

- Support the implementation of new processes, initiatives, and business decisions.

4. Business Planning & Performance Tracking:

- Assist in preparing business plans, operational reviews, and strategic presentations.

- Track key business metrics, project performance, and progress against organizational goals.

- Analyse data and prepare insights to support business decisions.

- Develop trackers, dashboards, and reporting formats to improve visibility and accountability.

- Identify inefficiencies and recommend practical solutions to improve productivity and performance.

5. Process Improvement & Business Operations:

- Evaluate existing processes and identify opportunities for greater efficiency.

- Support the development and implementation of systems, processes, and standard operating procedures.

- Work with teams to improve execution, reduce operational gaps, and streamline workflows.

- Drive initiatives that improve business performance, customer experience, and organizational effectiveness.

6. Research, Analysis & Problem-Solving:

- Conduct research on new concepts, products, markets, vendors, and potential business opportunities.

- Evaluate ideas through structured analysis and feasibility assessments.

- Prepare business cases, comparative analyses, and recommendations for the founder.

- Take ownership of ambiguous problems and develop actionable solutions.

- Support new initiatives and business expansion projects as required.

7. Communication & Executive Support:

- Prepare meeting agendas, presentations, meeting notes, and action trackers.

- Ensure decisions and action points from key meetings are documented and followed through.

- Provide regular updates to the founder on project progress, risks, and outstanding priorities.

- Handle confidential business information with discretion and professionalism.

- Help the founder maintain focus on high-impact priorities by ensuring effective coordination and execution.

Experience & Qualifications:

- Bachelor's degree in Business Administration, Management, Commerce, or a related field.

- 1 - 3 years of experience in business operations, management consulting, project management, strategy, business development, or a similar role.

- Experience working in a startup, founder-led business, retail, hospitality, food and beverage, or consumer-facing organization will be an advantage.

- An MBA or postgraduate qualification in management will be an added advantage.

Required Skills:

- Excellent project management and execution capabilities.

- Strong analytical, research, and problem-solving skills.

- Exceptional written and verbal communication.

- Strong proficiency in Excel/Google Sheets and PowerPoint/Google Slides.

- Ability to manage multiple projects and competing priorities.

- Strong stakeholder management and coordination skills.

- High attention to detail and a structured approach to work.

- Ability to work independently with minimal supervision.

- Strong ownership, accountability, and follow-through.

What We Are Looking For:

- We are looking for a highly driven individual who enjoys solving problems, building structure, and getting things done.

The ideal candidate:

- Thinks strategically but is equally comfortable executing on the ground.

- Is proactive and takes initiative rather than waiting for instructions.

- Can move seamlessly between research, planning, coordination, and execution.

- Is comfortable working in a fast-paced, evolving business environment.

- Can handle ambiguity and turn broad ideas into actionable outcomes.

- Is highly organized, resourceful, and dependable.

- Understands the importance of discretion when working closely with the founder.

Why This Role at Foodstories?:

- This is an opportunity to work directly with the founder and gain broad exposure to business strategy, operations, and growth. The role offers the opportunity to take ownership of meaningful projects, work across functions, and contribute directly to the development and growth of Foodstories.

- The successful candidate will play an important role in ensuring that key ideas and priorities translate into tangible business outcomes.