
About the job:
Key Responsibilities:
- Oversee the day-to-day operations of the restaurant, ensuring smooth service and high standards.
- Manage and coordinate staff including servers and kitchen personnel to maintain efficient workflow.
- Take stock of inventory daily and ensure adequate supply levels.
- Strategize and implement marketing and promotional activities to increase sales and enhance the restaurant's reputation.
- Maintain food quality, hygiene, and safety standards in compliance with regulations.
- Handle customer service issues with empathy and professionalism to ensure guest satisfaction.
- Plan and manage shift schedules and attendance.
- Organize and supervise restaurant events and special projects as needed.
- Utilize restaurant management software for reporting and operational efficiency.
- Ensure cost control measures and reduce food wastage to meet budget targets.
- Collaborate with suppliers and vendors for timely procurement.
- Train, mentor, and evaluate performance of team members to foster growth and productivity.
Qualifications:
- Degree in Hospitality Management or equivalent preferred.
- MBA is preferred
- Proven track record with 8+ years in restaurant management, preferably in Mumbai or similar metropolitan markets.
- Strong leadership, communication, and problem-solving skills.
- Ability to work flexible hours including weekends and holidays
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