Sales Manager

About Flytxt:

Flytxt is a trusted technology partner to enterprises globally, helping them unlock measurable economic value through AI-powered Customer Experience (CX) and Customer Lifetime Value (CLTV) Management. With cutting-edge AI/ML-driven solutions and deep domain expertise, Flytxt empowers organizations to drive intelligent customer engagement at scale.

Role Overview:

As the Sales Manager, you will lead the end-to-end sales lifecycle of Flytxts AI-powered solutions across key financial sectors. You will play a pivotal role in building and executing a go-to-market (GTM) strategy, cultivating high-value client relationships, and establishing Flytxt as a leader in AI for customer value management within the BFSI sector.

Key Responsibilities

Strategic GTM Planning:

- Develop and execute a high-impact go-to-market strategy to position Flytxts AI for CX and CLTV solutions within the retail financial services industry.

Sales Ownership:

- Drive all phases of the sales cycle from lead generation to deal closure and contracting in collaboration with the Business Head and Global Sales Leadership.

Client Acquisition & Expansion:

- Leverage existing networks and build new relationships with C-suite executives across banks, insurance companies, NBFCs, and fintechs in India and international markets.

Value-based Selling:

- Craft and deliver compelling value propositions tailored to the specific needs and pain points of BFSI clients.

Partner Ecosystem Development:

- Identify and onboard strategic channel partners and alliances to accelerate market penetration and deal velocity.

Contracting & Commercials:

- Lead commercial discussions, contract negotiations, and ensure sustainable profitability across deals.

Team Building & Leadership:

- Lay the foundation for a high-performance BFSI-focused sales team; mentor and nurture future leaders.

Candidate Profile

Required Experience & Skills

- Minimum 10+ years of successful enterprise technology sales, with a strong focus on retail financial services including banking, insurance, NBFCs, and fintechs.

- Demonstrated expertise in selling AI/ML, Customer Experience Platforms, Customer Analytics, CRM, or Digital Transformation solutions.

- Proven track record of building relationships and closing high-value deals with CXOs and senior decision-makers.

- Solid understanding of BFSI business models, regulatory landscape, and digital transformation priorities.

- Ability to manage complex sales cycles, with deep experience in RFP processes, commercial structuring, and legal contracting.

- Established partner network within the BFSI and fintech ecosystems.

- Strong business acumen with the capability to scale business operations in new geographies.

Preferred Attributes

- Executive presence and the ability to influence senior stakeholders.

- Cross-functional collaboration and cultural fluency in global business environments.

- Excellent communication, presentation, and interpersonal skills.

- Passion for emerging technologies including AI, big data, and cloud-native solutions.

- High adaptability and willingness to travel extensively across geographies.