At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As we continue to expand our operations in North India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Junior Regional Operations Manager. Based in Gurugram/Delhi NCR, this is an exciting opportunity to play a pivotal role in ensuring the seamless execution of our ground operational excellence, data analysis and vendor management processes! About the Role: - Manage a team of Operations Associates on the ground, guiding them to execute daily tasks efficiently and ensuring overall operational success - Build and nurture strong relationships with bus stations and operators, fostering collaboration and smooth operations - Conduct and manage audits, as well as gather stakeholders' feedback to ensure operators comply with safety regulations and operational standards - Monitor and improve operational KPIs (e.g. bus punctuality, service quality, bus station accessibility & compliance), ensuring operators adhere to our processes and standards, while identifying and solving risks - Work on customer satisfaction initiatives and address feedback to improve station experience - Identify & create bus stations across the region, and work closely with Network Planning & Business Development teams About You: - 2-5 years of work experience in operations management, ideally within rapidly scaling startups in transportation, logistics, mobility, or delivery sectors - Ready to travel across North of India and regularly visit Kashmere Gate bus station - Experience in managing and training ground team is a strong plus - Experience in designing operational processes is a strong plus - Resilience to navigate and thrive in fast-paced, high-pressure environments - Analytical skills with the ability to interpret data, identify trends, and make data-driven decisions - Organized and autonomous, have a team and customer-oriented working style and consider yourself a travel enthusiast with a proactive attitude towards challenges We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer: - Health Insurance for you and your family - Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family - Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life - Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members - Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills - Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career Why Join Flix: At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you're looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey!

Gurgaon/Gurugram

Delhi NCR

Flix - Junior Manager - Regional Operations 

Job Description for Flix - Junior Manager - Regional Operations  in Flix in  Gurgaon/Gurugram Delhi NCR for (2-5) years of experience. Apply Now!