Operations Leadership & Strategy:

- Own end-to-end operational strategy and execution across regions, ensuring alignment with business growth, revenue, margin, and client experience goals

- Translate organizational strategy into scalable operating models capable of supporting multi-city, multi-project growth

- Act as a strategic partner to leadership in driving operational excellence, predictability, and scalability

Project Delivery & Execution Governance:

- Provide executive oversight to ensure on-time, on-budget, and high-quality delivery of large-scale interior fit-out projects

- Establish robust review cadence and governance frameworks to proactively identify and resolve execution risks

- Drive adherence to milestones, SLAs, and client commitments across portfolios

P&L Ownership & Financial Stewardship:

- Own city/region-level P&L, including budgeting, forecasting, cost control, and margin expansion

- Drive gross margin improvement through strategic vendor partnerships, value engineering, and operational efficiencies

- Oversee cash flow forecasting, working capital management, and billing cycles to ensure financial discipline

Cross-Functional Leadership:

- Lead cross-functional alignment across Sales, Design, Supply Chain, Finance, HR, and Technology

- Ensure execution readiness through integrated planning, capacity management, and resource optimization

- Act as an escalation point to resolve complex, cross-departmental challenges swiftly and decisively

Operational Excellence & Process Transformation:

- Design and institutionalize lean, tech-enabled operational frameworks that scale efficiently

- Drive reduction in turnaround time (TAT) through SOP standardization, automation, and data-driven insights

- Leverage platforms such as Salesforce and ERP systems to enhance transparency, accountability, and performance tracking

People Leadership & Capability Building:

- Build, mentor, and scale a high-performing leadership bench across operations

- Define organization-wide KRAs, performance metrics, and talent development roadmaps

- Foster a culture of ownership, accountability, collaboration, and continuous improvement

Client & Stakeholder Excellence:

- Serve as an executive sponsor for marquee clients and strategic partners

- Lead senior-level engagements with clients, architects, consultants, and vendors

- Ensure superior client experience through proactive communication, governance, and issue resolution

Risk, Quality, Compliance & Governance:

- Establish and enforce QA/QC, HSE, and compliance frameworks across projects and regions

- Anticipate operational and commercial risks; institute preventive and mitigation strategies

- Ensure accuracy and rigor in contracts, documentation, audits, and reporting

Billing, Payments & Revenue Assurance:

- Provide leadership oversight on billing accuracy, collections, and revenue realization

- Strengthen controls to minimize revenue leakage and financial exposure

- Ensure robust MIS and reporting systems for leadership and board visibility

You Bring:

- 1217+ years of progressive leadership experience in interior fit-outs, design & build, real estate, or infrastructure-led operations

- Proven track record of managing large, multi-crore project portfolios with full P&L ownership

- Strong people leader with experience managing large, cross-functional and multi-city teams

- Deep understanding of supply chain strategy, vendor ecosystems, and quality management

- Executive-level communication, stakeholder management, and conflict resolution skills

- Tier-1 institute alumni (IIT/IIM) preferred

- Strong financial acumen with hands-on exposure to P&L, margins, and cash flow management

Pro

Follow Up

Didn’t find the job appropriate? Report this Job

Posted by

HR at Flipspaces Technology Labs Pvt Ltd

Last Active: 30 December 2025

Job Views:
14

Applications: 2

Recruiter Actions: 0

Posted in

SCM & Operations

Job Code