FLIN - Product Manager - BFSI Segment

Key Responsibilities

1. Product Development Support

- Assist in building and managing the product lifecycle for core systems, including loan origination, loan management, credit engines, taxation & reporting tools.

- Support creation of PRDs, user stories, and release notes.

- Manage the timelines and people for short-term projects.

- Collaborate with internal teams and external vendors to define product requirements, track sprints, and support QA testing before releases.

- Conduct in-depth market and user research to identify opportunities for product improvement and innovation.

- Maintain documentation such as product specs, user guides, and feature FAQs.

2. Product Marketing & GTM Execution

- Help shape product positioning and messaging tailored for salaried employees facing financial distress or overwhelmed with a high debt burden in Indonesia.

- Working closely with the digital team, plan and execute go-to-market activities including digital campaigns, feature announcements, and onboarding content.

- Gather and organize customer feedback, testimonials, and use cases to improve product storytelling and engagement.

- Draft and review UI copy, tutorials, and onboarding flows to enhance user understanding and adoption.

3. Cross-functional Coordination

- Act as a communication bridge between product, engineering, design, business, and operations teams.

- Support the creation of training and support materials for sales, customer service, and channel partners.

- Own backlog grooming and apply ruthless prioritization based on business needs and user feedback.

What We're Looking For:

Must-Haves:

- 2 to 3 years of experience in product management, must be from B2C/P2P fintech or financial services in product management.

- Strong tech background, MBA, or hands-on experience in product management is necessary.

- Strong academic background (top-tier university preferred) with a demonstrated ability to learn fast and solve complex problems.

- Excellent written and verbal communication in English (mandatory).

- Proficiency in product thinking, user research, and customer empathy.

- An analytical mindset with strong familiarity in tools like MS Excel, Prototyping tools (like Figma, Lucid etc.), or product analytics dashboards.

- Prior experience working with cross-functional or vendor-led tech teams

- Ability to analyze data and distill insights into actionable product ideas.

Bonus Points For:

- Understanding of or strong interest in Indonesia's consumer lending landscape.

- Exposure to financial modeling, loan workflows, or credit assessment processes.