Finastra - Lead - Resource Management

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Key Responsibilities

- Design and implement comprehensive resourcing plans to effectively meet project deliverables and organizational goals.

- Strategically leverage a blend of internal talent, third-party contractors, and external partners to ensure optimal project staffing and flexibility.

Forecasting & Financial Alignment:

- Collaborate closely with Operations and other relevant stakeholders to ensure the accuracy of resource revenue forecasting.

- Identify potential gaps or surpluses in resource availability and proactively develop solutions.

Performance Optimization & Health:

- Conduct regular practice reviews to assess the health, performance, and delivery of projects from a resource perspective.

- Provide actionable recommendations and drive initiatives to enhance project success and operational efficiency.

Talent Alignment & Utilization:

- Ensure optimal alignment of staff to project deliverables, focusing on increasing utilization rates across the Global Services workforce.

- Drive continuous improvement in project margins by strategically assigning work to the most cost-effective resources.

- Promote and implement better forward planning practices to anticipate future resource needs and challenges.

Workforce Planning & Analysis:

- Lead the planning and analytical efforts for the Global Services workforce, developing strategic staffing models.

- Create dynamic staffing plans that proactively account for anticipated increases or decreases in demand and capacity.

Qualifications

- 7-10 years of progressive experience in resource management, workforce planning, or talent allocation within a [relevant industry, e.g., professional services, technology, consulting] environment.

- Proven track record of successfully managing complex resource allocations across multiple projects or departments.

Skills:

- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

- Excellent communication, interpersonal, and negotiation skills, capable of influencing stakeholders at all levels.

- Proficiency in resource management software and advanced Excel skills.

- Demonstrated ability to drive continuous improvement and operational excellence.

- Strategic thinking with a focus on long-term workforce sustainability.

Education:

- Bachelor's degree in Business Administration, Human Resources, Operations Management, or a related field.

- Plan and analyze work for Global Services workforce developing staffing plans factoring increases or decreases.

Benefits

- Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

- Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

- Medical, life & disability insurance, retirement plan, lifestyle and other benefits-.

- ESG: Benefit from paid time off for volunteering and donation matching.

- DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

- Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

- Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!